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UPS

Biotech Logistics Coordinator

UPS

Logistics Coordinator for UPS Healthcare overseeing transportation logistics and monitoring cell and gene shipments. Collaborating globally to ensure compliance and timely shipping operations.

Posted 6/4/2026full-timeLos Angeles • California • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $27 per hourWebsite

About the role

Key responsibilities & impact
  • Providing superior level of monitoring of all cell and gene shipments
  • End-to-end oversight of transportation logistics management
  • Coordination of shipping schedule and transport of cell and gene shipments
  • Working with global branches and external logistics partners
  • Facilitating planned movements using GPS technology
  • Tracking shipment location and proactively monitoring conditions
  • Identifying and resolving delays
  • Ensuring compliance with client supply chain requirements
  • Daily coordination with various branches and monitoring of Maestro
  • Review of customer bookings in Maestro against client specifications
  • Update Maestro milestones
  • Review Client Operating Procedures and manage all paperwork
  • Ensure documentation accuracy and completeness
  • Monitor GPS tracking on all CGT shipments and dashboards
  • Provide clear and accurate information regarding handling of shipments
  • Produce daily reports of transport issues

Requirements

What you’ll need
  • End-to-end logistics coordination experience, preferably in clinical trials or pharmaceutical/biotech environments
  • Knowledge of Cold chain logistics, chain of custody/chain of identity (cell and gene logistics)
  • Dangerous goods shipping (cell and gene logistics) knowledge
  • General logistics import/export knowledge, preferably in the Pharma/Clinical Trials industry
  • Experience in the courier or air freight industry
  • Strong knowledge of PC and Microsoft Programs (Excel, Word, Outlook)
  • Proven track record of excellent customer service; experience dealing with people and speaking to clients
  • Eye for detail; organized/skilled in tracking; a problem solver
  • Ability to multi-task and think on one’s feet
  • Excellent communication skills
  • Flexibility in working hours / shift work.

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
logistics coordinationcold chain logisticschain of custodychain of identitydangerous goods shippingimport/export logisticscustomer servicetrackingproblem solvingreporting
Soft Skills
attention to detailorganizational skillsmulti-taskingcommunication skillsflexibilityclient interactionproactive monitoringissue resolutionteam coordinationadaptability