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Global Technology Support Technician
UPSGlobal Technology Support Technician ensuring successful execution of IT services for UPS. Coordinating customer experience with technical training and development responsibilities while working in office in the U.S.
About the role
Key responsibilities & impact- Ensures successful execution and implementation of customized solutions
- Coordinates delivery of exceptional customer experience for IT services
- Daily management of cost, staffing, and security of organizational resources
- Provides technical training and development to departmental resources
Requirements
What you’ll need- Must be a U.S. Citizen or National of the U.S.
- Coding, programming, and/or integration with external customer technology and systems skills
- Technical training and development experience
- Organizational initiative experience
- IT service support experience
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
codingprogrammingintegrationIT service support
Soft Skills
customer experiencetechnical trainingorganizational initiative