Strategic Account Manager

UPS

Strategic Account Manager managing large accounts and business development for UPS Mail Innovations. Collaborating with internal teams to drive efficiency and customer satisfaction while leveraging UPS solutions.

Posted 5/20/2026full-timeRemote • Connecticut, Missouri, New Jersey, New York, Pennsylvania, Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Generate new business and manage customer relationships for Mail Innovations’ large accounts
Responsible for meeting and exceeding established individual sales plans
Maintain a strategic partnership with UPS’s Small Package sales team
Cultivate key relationships internally and externally to achieve sales results
Stay abreast of competitive and industry knowledge to deliver customer solutions
Develop a deep understanding of clients' mailing operations and leverage UPS solutions
Identify areas of opportunity within existing accounts and execute business reviews
Collaborate cross-functionally to ensure seamless service delivery
Actively participate in strategic planning and prepare custom proposals

Requirements

What you’ll need

Bachelor's Degree in Business, Marketing, Logistics, or related field - Preferred
Minimum 3 years of experience in strategic sales, logistics, or account management - Required
Strong understanding of direct mail logistics, USPS regulations, or e-commerce fulfillment preferred - Preferred
Proven track record of building and expanding enterprise-level client relationships - Required
Excellent communication, presentation, and negotiation skills - Required
Proficiency in Microsoft Office Suite and CRM platforms (e.g., Salesforce) - Required
Ability to travel and work flexible hours as needed - Required
Must be a U.S. Citizen or National of the U.S. - Basic Qualification

Benefits

Comp & perks

Professional development opportunities
Flexibility in work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic salesaccount managementdirect mail logisticsUSPS regulationse-commerce fulfillment

Soft Skills

communication skillspresentation skillsnegotiation skillsrelationship buildingcollaboration

Certifications

Bachelor's Degree in BusinessBachelor's Degree in MarketingBachelor's Degree in Logistics