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UPS

Logistics Coordinator, Fri-Tues 3pm-11pm EST

UPS

. Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail .

Posted 5/15/2026full-timeMiami • Florida • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
  • Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
  • Verify all customer instructions are complete and all necessary permits/ licenses are in place to meet country requirements.
  • Responsible for determining carrier based on rate, availability, and customer service provided.
  • Confirms customs clearance
  • Collaborate with service partners & brokers for pre-alerts and to resolve clearance issues
  • Communicate with customers, agents, brokers and colleagues in a professional and courteous manner
  • Receive, review, verify and process import and export documentation in compliance with all appropriate regulations.
  • Inform customers of customs clearance, delivery instructions and other required information
  • Prepare, route, and cut air bills and manifests
  • Identify, document and escalate shipping irregularities and non-conformance
  • Responsible for handling non-conformances and rescheduling shipments if needed.
  • Other duties as assigned

Requirements

What you’ll need
  • At least 1 year of customer service experience
  • Must be at least 18 years old and have a high school diploma or GED
  • Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM
  • Knowledge of US and world geography and time zones is preferred
  • Call Center experience is preferred
  • Must have outstanding communication, customer service, and organizational skills
  • Be able to operate in a fast-paced and demanding environment
  • Be flexible - with the ability to work additional hours as business requires
  • Strong attention to detail and accuracy
  • Desire to exceed customer’s expectations

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account UPS Website LinkedIn All Job Openings 10,000+ employees Founded 1907 🚗 Transport Transport
  • Logistics UPS is a global logistics and package delivery company known for its extensive network and workforce. It offers a wide range of job opportunities including seasonal support, driver, warehouse, and professional positions in various locations across the United States and internationally. UPS focuses on delivering not just goods, but also dreams, gifts, and memories, while maintaining a strong emphasis on employee diversity, inclusion, and well-being. It connects the world through reliable delivery services, helping facilitate business and personal connections worldwide. Logistics Coordinator, Fri-Tues 3pm-11pm EST 🔥 10 minutes ago 🏢🏡 Miami – Hybrid ⏰ Full Time 🟢 Junior 🔗 Supply Chain 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
  • Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
  • Verify all customer instructions are complete and all necessary permits/ licenses are in place to meet country requirements.
  • Responsible for determining carrier based on rate, availability, and customer service provided.
  • Confirms customs clearance
  • Collaborate with service partners & brokers for pre-alerts and to resolve clearance issues
  • Communicate with customers, agents, brokers and colleagues in a professional and courteous manner
  • Receive, review, verify and process import and export documentation in compliance with all appropriate regulations.
  • Inform customers of customs clearance, delivery instructions and other required information
  • Prepare, route, and cut air bills and manifests
  • Identify, document and escalate shipping irregularities and non-conformance
  • Responsible for handling non-conformances and rescheduling shipments if needed.
  • Other duties as assigned 🎯 Requirements
  • At least 1 year of customer service experience
  • Must be at least 18 years old and have a high school diploma or GED
  • Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM
  • Knowledge of US and world geography and time zones is preferred
  • Call Center experience is preferred
  • Must have outstanding communication, customer service, and organizational skills
  • Be able to operate in a fast-paced and demanding environment
  • Be flexible - with the ability to work additional hours as business requires
  • Strong attention to detail and accuracy
  • Desire to exceed customer’s expectations Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools
data entrycustoms clearanceimport documentationexport documentationlogistics managementshipping irregularitiesnon-conformance handlingair bills preparationmanifests preparationcustomer shipment management
Soft Skills
communicationcustomer serviceorganizational skillsattention to detailflexibilityurgencyprofessionalismcollaborationproblem-solvingadaptability
Certifications
high school diplomaGED