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UPS

Field Operations Supervisor

UPS

. Onboarding of new Service Partners and facilitating negotiation of rates including routine rate reviews.

Posted 5/9/2026full-timeLondon • 🇬🇧 United KingdomJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Onboarding of new Service Partners and facilitating negotiation of rates including routine rate reviews.
  • Review and update Ground agent QC Codes on a daily basis for accuracy and make necessary corrections with supervisor approval
  • Ensure Service Partners in assigned region are aware of MNX service standards and comply with providing feedback when standards are not met.
  • Review and work with Operations and Profit Assurance on Vendor ELID issues.
  • Create strong relationships with our service partners via consistent communication.
  • Assist Regional Directors with preparing monthly vendor reports and distribute to ground agents .
  • Work with the FOPS team, Vendor Management, and Accounting to resolve Ground Vendor payable issues.
  • Participate in service reviews to verify that performance is of acceptable quality and that MNX’s expectations are being met.
  • Quality control is about adherence to requirements.
  • Setting up and maintain NetAgent and MxPartner access/logins
  • Liaison between Field Operations and Vendor Management on the onboarding of new vendors by Validating insurance of vendors/drivers as well as obtaining necessary documentation needed.
  • Coordinate mass communication to vendors (New customer, new services (non-compliance messaging)

Requirements

What you’ll need
  • 2+ year experience in transportation, quality control and compliance.
  • Experience in related field (Extensive internal financial, vendor management and consulting experience)
  • Proven ability to develop effective relationships and to work at all levels of the company including senior and executive management.
  • Experience working effectively across divisional lines in a complex, multi-site organization.
  • Excellent leadership, communication (written and oral), presentation and interpersonal skills.
  • Results oriented and possess excellent analytical, facilitation and strategic planning skills.
  • Strong organization and time management skills.

Benefits

Comp & perks
  • Employee Type: Permanent
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality controlvendor managementcomplianceanalytical skillsstrategic planningfacilitation
Soft Skills
leadershipcommunicationpresentationinterpersonal skillsorganizationtime managementrelationship buildingresults oriented