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UPS

Senior Business Systems Analyst

UPS

. Works with little or no supervision on projects of moderate to high complexity and independently on projects of low to moderate complexity .

Posted 5/6/2026full-timeMahwah • New Jersey • 🇺🇸 United StatesSenior💰 $98,760 - $160,500 per yearWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Works with little or no supervision on projects of moderate to high complexity and independently on projects of low to moderate complexity
  • Serves as liaison between our Business Development, Development and Quality Assurance teams
  • Contributes to the identification of solutions, elicitation and development of business requirements / user stories that meet the needs of the business in a date driven business and application development environment
  • Mentors and develops BSAs on business analysis process knowledge and skill set

Requirements

What you’ll need
  • Highly experienced in Requirements elicitation and documentation analysis
  • Knowledge of Salesforce and Service Cloud is a plus
  • Willing to take additional training while meeting project deliverables
  • Knowledge of Microsoft Office and other documentation tools
  • Excellent written and verbal communication skills
  • Bachelor's Degree (or internationally comparable degree) in Computer Science or related field - Preferred

Benefits

Comp & perks
  • Medical/prescription drug coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account
  • Health Savings Account
  • Dependent Care Flexible Spending Account
  • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
  • Disability Income Protection Plan
  • Employee Assistance Program
  • 401(k) retirement program
  • Vacation
  • Paid Holidays and Personal time
  • Paid Sick and Family and Medical Leave time as required by law
  • Discounted Employee Stock Purchase Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Requirements elicitationDocumentation analysisBusiness analysis process
Soft Skills
Communication skillsMentoringCollaboration