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About the role
Key responsibilities & impact- Set strategic direction for customs brokerage operations
- Guide multiple teams and supervisors
- Deliver measurable results for customers and the business
- Design scalable operating models
- Translate enterprise strategy into operational excellence across people, processes, and platforms
- Serve as senior operational leader for a portfolio of clients
Requirements
What you’ll need- Hands-on experience in Business Process Improvement & Continuous Improvement
- Proven experience managing brokerage compliance operations, regulatory risk
- Track record of measurable performance improvements
- Fluency in both English and Spanish (written and verbal)
- U.S. Citizen or National of the U.S., or authorized to work in the U.S.
Benefits
Comp & perks- Medical/prescription drug coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid Holidays and Personal time
- Paid Sick and Family and Medical Leave time as required by law
- Discounted Employee Stock Purchase Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business Process ImprovementContinuous Improvementbrokerage compliance operationsregulatory risk managementperformance improvements
Soft Skills
strategic directionleadershipteam managementoperational excellencecommunication