
Program Manager II
UPS
full-time
Posted on:
Location Type: Hybrid
Location: Louisville • Kentucky • United States
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About the role
- Conduct short- and medium-term project management
- Provide client advocacy and critical issue resolution
- Support compliance collaboration, risk mitigation, process improvement, and other value-added service
- Oversee standard operating procedures (SOPs), manage statements of work (SOWs), and support other operational and technical engagements
- Coordinate and deliver regular reporting
- Drive quantified value for our customers
- Facilitate internal and external meetings
- Understand UPS Healthcare offerings, products and services
Requirements
- Bachelor’s degree or 5+ years of equivalent experience
- Effective written and verbal communication skills
- Demonstrated ability to collaboratively work with customer service, operational, technical, quality, financial and other functional teams
- Proficient in Microsoft Office applications
- Ability to analyze data and translate insight into recommendations
- Healthcare Logistics Distribution experience preferred
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcompliance collaborationrisk mitigationprocess improvementdata analysisreporting
Soft Skills
client advocacyissue resolutioneffective communicationcollaborative workfacilitation
Certifications
Bachelor’s degree