UPS

Senior Director, Product Management

UPS

full-time

Posted on:

Location Type: Office

Location: Parsippany • Kentucky, Maryland, New Jersey • 🇺🇸 United States

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Job Level

Senior

About the role

  • Develop and implement the Product & Platform Operating Model, organizing technology teams around products and persistent capabilities with a focus on user personas.
  • Strengthen collaboration between business and technology teams to ensure technology initiatives support organizational goals.
  • Align intake and solutioning processes with Program Increment cycles for seamless delivery.
  • Apply Lean-Agile methodologies to drive execution, provide leadership with insights on team capacity, and optimize resource allocation.
  • Institutionalize capacity-based funding models, ensuring transparency in operational and growth expenditures.
  • Lead change initiatives by fostering awareness, desire, knowledge, action, and reinforcement to support product transformation.
  • Advance skills and training programs to support the transition to a product operating model.
  • Ensure consistent, transparent messaging regarding Digital Transformation across the organization.
  • Mobilize product lines and large-scale pods to accelerate innovation and support organizational objectives.
  • Lead role-based capability development to ensure teams possess the necessary skills for successful product management.
  • Drive team performance, establish measurable standards, and implement best practices for software development efficiency by tracking metrics to measure effectiveness and impact.
  • Design and implement Communities of Practice (CoP) and Centers of Excellence (CoE) to foster collaboration and knowledge sharing.

Requirements

  • Extensive experience in product management, product operations, or related leadership roles.
  • Proven ability to lead, develop, and inspire high-performing teams.
  • Strong strategic thinking and business acumen.
  • Exceptional communication and stakeholder engagement skills.
  • Demonstrated expertise in project to product transformation at a large organization
  • Expert at process optimization, change management, and continuous improvement.
Benefits
  • Medical/prescription drug coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account
  • Health Savings Account
  • Dependent Care Flexible Spending Account
  • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
  • Disability Income Protection Plan
  • Employee Assistance Program
  • 401(k) retirement program
  • Vacation
  • Paid Holidays and Personal time
  • Paid Sick and Family and Medical Leave time as required by law
  • Discounted Employee Stock Purchase Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Lean-Agile methodologiescapacity-based funding modelsproduct managementprocess optimizationchange managementcontinuous improvementsoftware development efficiencymetrics trackingCommunities of PracticeCenters of Excellence
Soft skills
leadershipstrategic thinkingbusiness acumencommunicationstakeholder engagementteam developmentinspirationcollaborationknowledge sharingperformance management