UPS

Franchise Consultant

UPS

full-time

Posted on:

Location Type: Office

Location: Charleston • South Carolina • 🇺🇸 United States

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Job Level

Lead

About the role

  • Supports franchisees within a designated territory throughout their franchise lifecycle.
  • Optimize revenue by collaborating with franchisees to develop quarterly/annual business plans.
  • Conduct quarterly store evaluations to ensure compliance with brand standards and operational procedures.
  • Build relationships, provide training, coaching, and communication to franchisees to enhance customer experience and drive growth.
  • Assist with franchise renewals, ownership transfers, relocations, new buildouts, remodels, store placements, merchandising and business transitions.
  • Plan convention style networking meetings to educate, set direction, foster engagement, and share best practices.

Requirements

  • Bachelor’s degree in business, management, or related field
  • 5+ years of experience in Restaurant or Retail Operations, Franchising, Business Consulting, or a related field
  • Understands franchise structures and relationships, franchise products and services, and their impact on corporate profitability.
  • Comprehends royalty streams from Franchisee to Area Franchisee to Franchisor.
  • Demonstrates effective conflict resolution and problem-solving skills.
  • Maintains and applies a broad understanding of financial management principles.
  • Exhibits excellent verbal and written communication skills.
  • Effectively and confidently uses digital tools and technologies to efficiently analyze, manage and share data.
  • Willing and able to travel as required.
Benefits
  • Health insurance
  • Paid time off
  • Professional development opportunities
  • 401(k) matching

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial managementbusiness planningstore evaluationsfranchise operationsconflict resolutionproblem-solvingdata analysiscustomer experience enhancementmerchandisingbusiness transitions
Soft skills
relationship buildingtrainingcoachingcommunicationengagementcollaborationleadershipadaptabilityproblem-solvingverbal and written communication