Area Manager

Upower

Area Manager leading membership growth, volunteer support, and community engagement for Girl Scouts of Western Washington. Building strong community partnerships and creating opportunities for girls and families.

Posted 7/14/2026full-timeSouth King County • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $32 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community engagement, volunteer support, and relationship building, with a strong commitment to diversity, equity, and inclusion. Proficient in conflict resolution and customer service, ensuring a positive experience for volunteers and families.

Highest-signal resume keywords

Volunteer SupportConflict ResolutionCommunity EngagementRelationship BuildingCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CoachingProblem-SolvingOrganizational SkillsTime ManagementClear Communication

Tools & Technologies

SalesforceMicrosoft 365Engagement PlatformsRallyhood

Industry Keywords

DiversityEquityInclusionRacial JusticeBelonging

About the role

Key responsibilities & impact

Leads membership growth, volunteer support, and community engagement
Responsible for recruiting and retaining girls and volunteers
Building strong community partnerships
Serves as the primary support partner for volunteers through coaching, problem-solving, and connection to council tools and resources
Works across teams to deliver responsive service
Strengthens the volunteer experience
Creates inclusive, welcoming opportunities for girls and families

Requirements

What you’ll need

Three years of relevant experience
Experience working in a customer-focused environment and using conflict resolution and de-escalation techniques
Equivalent combination of related experience and education
Knowledge of and commitment to fostering a work environment that prioritizes diversity, equity, inclusion, racial justice, and belonging
Strong alignment with Girl Scouts of Western Washington’s mission and vision
Strong relationship-building skills
Clear written, verbal, and interpersonal communication skills
Conflict resolution, de-escalation, and problem-solving skills
Coaching and volunteer support skills
Strong organizational and time management skills
Customer service orientation with a focus on responsiveness, accuracy, empathy, and follow-through
Ability to use technology and navigate systems such as Salesforce, Microsoft 365, engagement platforms such as Rallyhood, and other volunteer support tools effectively

Benefits

Comp & perks

employer-paid options for medical, dental, life/AD&D for employees
access to our 403(b) retirement plan
voluntary benefits that include vision insurance and flexible spending accounts
generous paid leave plan that includes three weeks of vacation to start, sick leave, paid holidays, paid time off for personal development and volunteerism, AND nearly two weeks of paid leave for our winter break