Product Owner

Upland Software

Product Owner collaborating with cross-functional teams to deliver enterprise search and AI solutions. Managing backlogs and driving delivery with an enthusiastic approach in a remote setup.

Posted 7/22/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in backlog management, prioritization, and requirements refinement within Agile environments, ensuring alignment with customer value and business objectives. Proficient in translating complex requirements into actionable user stories and acceptance criteria while fostering collaboration across cross-functional teams.

Highest-signal resume keywords

Backlog ManagementAgile/Scrum ExperienceJira ProficiencyStakeholder ManagementRequirements Refinement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Backlog ManagementRequirements RefinementUser Story CreationAcceptance Criteria DefinitionAgile MethodologiesSoftware Development LifecycleRelease ManagementQuality Assurance ProcessesProblem SolvingDocumentation

Soft Skills

Strong Communication SkillsCollaborationProactive MindsetAttention to DetailCustomer Focus

Tools & Technologies

JiraAgile Planning ToolsEnterprise SaaS ProductsAPIsIntegrations

Industry Keywords

Product OwnerBusiness AnalystSaaS EnvironmentEnterprise Search TechnologiesAI-Enabled Solutions

About the role

Key responsibilities & impact

Collaborate with Product Management to translate roadmap initiatives, customer requirements, and business objectives into clear epics, user stories, acceptance criteria, and supporting documentation.
Own and maintain the product backlog, ensuring priorities are aligned to customer value, business objectives, technical feasibility, and roadmap commitments.
Lead backlog refinement, sprint planning, and other agile ceremonies to ensure development teams have a clear understanding of priorities, scope, and expected outcomes.
Work closely with Engineering and QA teams to clarify requirements, answer questions, and remove ambiguity throughout the development lifecycle.
Collaborate with teams responsible for integrations, connectors, and core platform capabilities to understand dependencies, assess impact, and ensure successful delivery of cross-functional initiatives.
Define clear acceptance criteria and validate delivered functionality against agreed requirements and expected outcomes.
Collaborate with key teams to understand customer feedback, production issues, and implementation challenges, ensuring they are appropriately prioritized.
Balance roadmap initiatives, customer commitments, technical debt, and defects when making prioritization recommendations.
Proactively identify, communicate, and escalate delivery risks, scope changes, dependencies, and blockers before they impact delivery commitments.
Ensure backlog priorities, requirements, delivery progress, and key decisions remain visible and clearly understood by stakeholders.
Investigate complex product, technical, and customer challenges, working across teams to identify practical and scalable solutions.
Maintain clear documentation and traceability of requirements, decisions, and scope changes throughout the product development lifecycle.
Coordinate effectively across Product Management, Engineering, QA, Support, Services, and Customer Success teams to ensure successful delivery of roadmap commitments.
Challenge assumptions, identify gaps, and continuously seek opportunities to improve both product outcomes and delivery effectiveness.

Requirements

What you’ll need

3-5 years experience as a Product Owner, Business Analyst, or similar product delivery role within a software or SaaS environment.
Backlog management, prioritization, and requirements refinement in an Agile environment.
Ability to translate business, customer, and product requirements into clear epics, user stories, acceptance criteria, and delivery-ready backlog items.
Strong stakeholder management and communication skills, with the ability to collaborate effectively across Product, Engineering, QA, Support, Customer Success, and Services teams.
Experience working within Agile/Scrum software delivery teams and supporting successful release execution.
Experience with Jira and Agile planning tools.
Experience working with enterprise SaaS products, enterprise search technologies, AI-enabled solutions, APIs, integrations, information management platforms, or other solutions with multiple interconnected components.
Understanding of software development lifecycles, release management, and quality assurance processes.
Experience supporting distributed or global engineering teams.
Strong written and verbal communication skills.
Ability to manage ambiguity and solve complex problems.
Proactive and collaborative mindset, with a willingness to take initiative and work effectively across teams.
Comfortable challenging assumptions and facilitating constructive discussions.
Highly organized with strong attention to detail and follow-through.
Customer-focused with a pragmatic and outcome-oriented mindset.
Self-starter with a strong sense of ownership and accountability.
Continuously seeks opportunities to improve processes, delivery effectiveness, and product outcomes.
Adaptable and eager to learn new technologies, product domains, and ways of working.

Benefits

Comp & perks

health insurance
flexible work arrangements
professional development