Lead Product Designer

UpKeep

Lead Product Designer driving user experience vision and product strategy for AI-powered maintenance platform. Collaborate with teams to deliver high-quality design solutions.

Posted 6/12/2026full-timeLos Angeles • California • 🇺🇸 United StatesSenior💰 $150,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Define and evolve Product Design processes, standards, and best practices.
Partner with Product and Engineering leadership to shape product strategy and user experience vision.
Champion user-centered design principles throughout the product development lifecycle.
Establish and maintain a high bar for design quality, usability, and consistency.
Lead design reviews and foster a culture of constructive feedback and continuous improvement.
Integrate into planning and execution cadences as a strategic partner to Product and Engineering.
Translate customer needs, business goals, and technical constraints into effective product experiences.
Facilitate cross-functional workshops and collaborative problem-solving sessions.
Help define and measure user experience outcomes and success metrics.
Conduct customer interviews, observations, usability testing, and research initiatives.
Leverage customer feedback, analytics, and behavioral data to guide design decisions.
Advocate for customer needs throughout the design and development process.
Test concepts and designs, iterating based on learnings and feedback.
Design cohesive end-to-end experiences across web, mobile, and emerging platforms.
Create workflows, wireframes, prototypes, and high-fidelity designs.
Simplify complex workflows while maintaining flexibility for enterprise users.
Collaborate closely with Product Managers and Engineers to deliver high-quality solutions.
Design AI-powered experiences including assistants, automation, and intelligent workflows.
Ensure AI experiences are intuitive, transparent, and trustworthy.
Collaborate with designers and engineers to scale and maintain a robust design system.
Drive consistency across products through reusable patterns and components.
Mentor and coach Product Designers through feedback and professional development.
Participate in recruiting and onboarding design talent.
Help build a high-performing Product Design organization as the company grows.

Requirements

What you’ll need

6+ years of experience as a Product Designer, UX Designer, or Interaction Designer at a product-driven technology company.
Experience leading complex design initiatives from concept through launch.
Mobile and web application design experience required.
Experience designing enterprise SaaS products preferred.
Experience designing AI-powered products or intelligent workflows preferred.
Strong portfolio demonstrating high-quality visual, interaction, and user experience design.
Experience mentoring designers and influencing cross-functional teams.
Proficiency with Figma, Storybook, Jira, and modern design collaboration tools.

Benefits

Comp & perks

Competitive comp
Meaningful ownership
Benefits that support health, focus, and long-term growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product designuser experience designinteraction designmobile application designweb application designenterprise SaaS designAI-powered product designprototypingusability testingwireframing

Soft Skills

collaborationmentoringfeedbackproblem-solvingcommunicationleadershipuser advocacystrategic thinkingcontinuous improvementcross-functional teamwork