Community Partnership Manager
UPholdings
full-time
Posted on:
Location Type: Hybrid
Location: Illinois • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee the implementation of service plans and ensure documentation is accurate and timely
- Collect data and measure impact to support service compliance requirements at assigned properties
- Analyze compliance and service quality, identify gaps in services, escalate partner issues, and track HMIS quality
- Maintain internal reporting databases and monitor due dates/submissions
- Engage with Continuums of Care (CoC), service providers, community groups, and stakeholders
- Secure MOUs or commitment letters to support service compliance requirements at assigned properties
- Monitor local/state policy shifts impacting PSH projects
- Host and coordinate resident meetings & events to foster community engagement
- Identify additional partners and opportunities to enhance resident support
- Provide direct supervision and support to Tenant Support Managers, ensuring effective service delivery and adherence to organizational standards
- Provide support to Tenant Support Managers, Property Management, Service Providers and other Partners to ensure coordinated resident support
Requirements
- High School Diploma or GED required
- Bachelor's degree in a related field preferred
- Minimum of 3 years experience in service planning and delivery for marginalized communities
- Must have a valid driver's license, clean driving record, and ability to travel between work locations
- Strong leadership and interpersonal skills with a high degree of initiative
- Excellent communication and stakeholder management abilities
- Strong communication skills, both oral and written, with proven problem-solving abilities
- Excellent organizational and analytical skills
- Strong analytical and reporting skills, with proficiency in Microsoft 365 Suite
- Familiarity with compliance reporting, HMIS, and PSH service models
- Ability to work in a fast-paced, flexible environment
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
service planningservice deliverycompliance reportinganalytical skillsreporting skillsdata collectionimpact measurementproblem-solving
Soft skills
leadershipinterpersonal skillscommunication skillsstakeholder managementorganizational skillsinitiativeflexibility
Certifications
High School DiplomaGEDBachelor's degree