Uphold

Fraud Analyst

Uphold

full-time

Posted on:

Location: Florida • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

Web3

About the role

  • Conduct in-depth login, transaction, and alert review and analysis using available systems and resources
  • Contact members to verify the activity in their accounts
  • Become a Subject Matter Expert and contact for other departments on fraud-related matters
  • Keep department leadership informed regarding key fraud issues affecting the organization
  • Make recommendations for department fraud strategy changes based on the analysis of data.
  • Collect pertinent investigation information for creating Suspicious Activity Reports
  • Work with customer banks or banking processors on fraud-related issues

Requirements

  • 2+ years of experience in fraud prevention
  • Bachelor's degree or equivalent work experience
  • Experience in reviewing credit card and ACH bank account transactions
  • Strong problem solving skills
  • Resourceful and an ability to thrive in fast paced, entrepreneurial environment
  • Exceptional written and verbal communication
  • Excellent attention to detail, analytical, problem solving and decision making skills
  • Ability to work independently and manage multiple priorities with tight deadlines.
  • Be able to multitask and work well under pressure
  • Computer literate. Working knowledge of MS Word, Excel
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