Fraud Investigations Manager

Uphold Inc.

Fraud Investigations Manager leading investigations team at Uphold, a fintech company. Responsible for high-quality fraud investigations and improving investigative standards.

Posted 5/14/2026full-timeClearwater • Florida • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Lead, mentor, and manage a team of Fraud Investigators and Analysts, ensuring consistent, thorough, and timely investigations
Oversee day-to-day investigative workflows, case queues, and escalation management
Drive in-depth, high-quality fraud investigations across multiple products and channels
Review and approve investigative outcomes, ensuring accuracy, consistency, and regulatory alignment
Partner closely with the VP of Fraud Prevention to refine investigative strategies, processes, and controls
Identify fraud trends, patterns, and emerging risks, and recommend mitigation strategies
Develop and maintain investigation standards, playbooks, and quality assurance frameworks
Provide coaching, feedback, and performance management to build a high-performing investigations team
Collaborate cross-functionally with Compliance, Risk, Legal, and Operations teams
Support audits, regulatory inquiries, and internal reviews related to fraud investigations

Requirements

What you’ll need

7+ years of experience in fraud prevention and fraud investigations
5+ years of experience in a fraud investigations or fraud prevention leadership role
Proven experience managing and developing fraud investigation teams
Strong knowledge of fraud typologies, investigative techniques, and case management best practices
Experience operating in fintech, financial services, payments, or digital asset environments preferred
Excellent analytical, decision-making, and problem-solving skills
Strong written and verbal communication skills, with the ability to document complex investigations clearly
Comfortable working in a fast-paced, evolving regulatory and risk environment

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Uphold Inc. Website LinkedIn All Job Openings 51 - 200 employees Founded 2013 ₿ Crypto 💳 Fintech 🛍️ eCommerce Crypto
Fintech
eCommerce Uphold is a platform designed for trading and earning cryptocurrency. It enables users to buy and sell a wide range of cryptoassets easily, providing features like staking with high returns and seamless trading experiences. Uphold is known for its commitment to transparency, protecting customer assets, and ensuring rigorous security standards. With a focus on offering a unique experience in the crypto market, Uphold is a trusted choice for individuals and institutions looking to engage with digital assets. Fraud Investigations Manager 🔥 27 minutes ago 🏢🏡 Clearwater – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead, mentor, and manage a team of Fraud Investigators and Analysts, ensuring consistent, thorough, and timely investigations
Oversee day-to-day investigative workflows, case queues, and escalation management
Drive in-depth, high-quality fraud investigations across multiple products and channels
Review and approve investigative outcomes, ensuring accuracy, consistency, and regulatory alignment
Partner closely with the VP of Fraud Prevention to refine investigative strategies, processes, and controls
Identify fraud trends, patterns, and emerging risks, and recommend mitigation strategies
Develop and maintain investigation standards, playbooks, and quality assurance frameworks
Provide coaching, feedback, and performance management to build a high-performing investigations team
Collaborate cross-functionally with Compliance, Risk, Legal, and Operations teams
Support audits, regulatory inquiries, and internal reviews related to fraud investigations 🎯 Requirements
7+ years of experience in fraud prevention and fraud investigations
5+ years of experience in a fraud investigations or fraud prevention leadership role
Proven experience managing and developing fraud investigation teams
Strong knowledge of fraud typologies, investigative techniques, and case management best practices
Experience operating in fintech, financial services, payments, or digital asset environments preferred
Excellent analytical, decision-making, and problem-solving skills
Strong written and verbal communication skills, with the ability to document complex investigations clearly
Comfortable working in a fast-paced, evolving regulatory and risk environment Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Portfolio Manager – Enterprise Transformation 🕒 May 1 AmeriLife 1001 - 5000 💸 Finance Website LinkedIn All Job Openings Portfolio Manager overseeing enterprise transformation and operational scale initiatives at AmeriLife. Managing projects that align with strategic objectives and deliver results on time and within budget. 🏢🏡 Clearwater – Hybrid 💵 $150k - $180k / year 💰 Secondary Market on 2022-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

fraud investigationscase managementinvestigative techniquesfraud typologiesregulatory alignmentquality assurance frameworksinvestigation standardsescalation managementperformance managementcoaching

Soft Skills

analytical skillsdecision-makingproblem-solvingwritten communicationverbal communicationteam managementmentoringcollaborationfeedbackadaptability