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Uphold Inc.

Product Manager – Enterprise APIs, Widgets, UX

Uphold Inc.

Product Manager focusing on API and embedded experiences in a fintech company. Collaborating cross-functionally to improve customer product journeys within a regulated environment.

Posted 5/8/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies
Web3

About the role

Key responsibilities & impact
  • Own and evolve the product strategy, roadmap, and execution for Enterprise products that embed blockchain technology into third-party products.
  • Deeply understand partner pain points through data, support tickets, user interviews, and direct partner feedback, and translate those insights into product decisions.
  • Partner with design, engineering, compliance, and customer success to ship features that meaningfully improve the customer experience.
  • Use AI tools extensively to accelerate research, prioritization, documentation, and analysis — fluency in AI-assisted workflows is expected.
  • Utilize LLMs to generate prototype applications and experiences in order to accurately communicate your vision.
  • Write clear, concise product requirements and user stories that keep the customer at the center.
  • Define success metrics and instrumentation for widgets/embedded experiences; monitor performance and iterate post-launch.
  • Drive cross-functional alignment and clear stakeholder communication (problem framing, tradeoffs, sequencing, rollouts).
  • Ensure scalable, consistent solutions (component reuse, UX standards, API contracts, and documentation that reduces integration friction).

Requirements

What you’ll need
  • 1–3 years of experience in product management, engineering, or customer service (or equivalent role with product ownership and feature delivery responsibility).
  • The ability to create user-facing product experiences (web/mobile/embedded) — ideally widgets, portals, or integration-heavy UX.
  • A genuine obsession with customer experience — you think in journeys, not system flows.
  • Strong written product craft: PRDs, user stories, acceptance criteria, and stakeholder communications.
  • Comfortable working with technical concepts: APIs, webhooks, authentication, integrations, and edge cases (you should be able to code with an LLM’s help).
  • Ability to operate well in ambiguity with a strong bias toward action and iteration.
  • Strong attention to detail: At the end of your resume, add a section that describes an impactful embedded financial services experience and why you chose to include it.
  • Familiarity with product tools such as Jira, Notion, and Figma.
  • Bonus if you have interest or hands-on experience in crypto, Web3, or digital assets.
  • Experience at a bank, brokerage, SaaS company, or B2B fintech product (even if not in a product management role).
  • Experience in regulated environments (payments, banking, compliance-heavy workflows).
  • Experience building developer-facing platforms (APIs, SDKs, documentation, partner onboarding).

Benefits

Comp & perks
  • Innovation and impact: build at the intersection of modern finance, crypto, and enterprise integrations.
  • Ownership: real responsibility for outcomes and a roadmap that matters to the business.
  • Cross-functional collaboration: work closely with product design, platform engineering, compliance, and customer success.
  • Growth: mentorship, feedback, and opportunities to expand scope over time.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product managementuser experience designAPIwebhooksauthenticationintegrationsLLMsdata analysissuccess metricsdocumentation
Soft Skills
customer experience focusstrong written communicationattention to detailproblem framingcross-functional alignmentoperating in ambiguitybias toward actioniterationstakeholder communicationuser-centric thinking