IT & Security Operations Analyst

UpGuard

IT Operations Analyst managing IT and security operations with a focus on cloud environments at UpGuard. Collaborating with global teams to enhance infrastructure and support services.

Posted 7/16/2026full-timeRemote • California, Colorado, Florida, Illinois, Louisiana, Maryland, Massachusetts, Montana, Oregon, Pennsylvania, Texas, Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT and security operations within cloud infrastructure (GCP) and SaaS environments, with a strong focus on automation, security tooling, and compliance. Proficient in threat detection and incident response using Google SecOps/Chronicle, alongside a solid understanding of identity and access management principles.

Highest-signal resume keywords

Google SecOps/ChronicleGCP Infrastructure ManagementIdentity and Access Management (Okta)Automation Platforms (Zapier, N8N)Scripting (Bash, PowerShell, Python)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Security OperationsCloud Infrastructure ManagementSaaS Application IntegrationInfrastructure-as-Code (Terraform)Health ChecksTroubleshootingSecurity ToolingCompliance MonitoringCI/CD PipelinesIncident Response

Soft Skills

Empathy in End-User SupportEffective Task PrioritizationCollaboration with Teams

Tools & Technologies

Google Cloud Platform (GCP)OktaZapierN8NBashPowerShellPythonTerraformMacOSChromeOS

Industry Keywords

Security OperationsCloud SecuritySaaS SecurityIdentity ManagementAccess Management

Tech Stack

Tools & technologies

CloudGoogle Cloud PlatformMacOSPythonTerraform

About the role

Key responsibilities & impact

Run daily, weekly, and periodic IT and security checklists, with a focus on Google SecOps/Chronicle monitoring
Perform health checks across GCP infrastructure, SaaS applications, and security tooling (alerts, compliance, CI/CD pipelines)
Troubleshoot security or infrastructure issues, document fixes, and raise follow-up actions
Collaborate with DevOps and InfraOps on platform-level and security-related issues
Identify and propose security and platform improvements as you gain business context
Implement automation, security tooling, and platform enhancements to strengthen cloud and SaaS environments
Contribute to scripts, dashboards, and operational improvements with a focus on security and compliance
Feed insights from day-to-day work into long-term IT security and operational strategy
Occasionally assist with IT support tasks across systems, hardware, and software
Prioritize tasks effectively and align timelines with stakeholders

Requirements

What you’ll need

Practical experience in IT and security operations across cloud infrastructure (GCP) and SaaS environments
Hands-on knowledge of Google SecOps/Chronicle for threat detection and incident response
Strong understanding of identity and access management (Okta), including SSO/MFA, SCIM, and RBAC concepts
Familiarity with automation platforms (Zapier, N8N) and scripting (Bash, PowerShell, Python) to streamline tasks and improve security operations
Experience managing and integrating enterprise SaaS applications in a security-conscious environment
Exposure to infrastructure-as-code tools like Terraform or similar, or willingness to learn
Thoughtful, empathetic approach to end-user support across globally distributed teams
Hands-on experience managing laptop fleets (macOS and ChromeOS)

Benefits

Comp & perks

Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
$1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
18 weeks paid Parental Leave: Irrespective of parenting role
Personal Leave Allowance: This includes sick & carer’s leave
Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
Top-spec hardware: All team members will be provided with top-spec laptops for their role
Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
Health Insurance: Health, dental, and vision insurance