UpGuard

AI and Automation Specialist

UpGuard

full-time

Posted on:

Location Type: Remote

Location: Australia

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Tech Stack

AirflowSQL

About the role

  • Operational Deep-Dives & Process Design - Conduct deep-dive sessions with cross-functional teams (Finance, Sales, CS, Legal, Security) and create detailed As-Is and To-Be process maps to identify bottlenecks and logic gaps
  • Technical Translation & Specification - Write highly detailed Product Requirement Documents, design test cases and define success parameters
  • Build automations and integrate AI powered tools: Be hands-on with creating n8n workflows, automation and as required, also be able to integrate new AI-powered tools with existing business processes
  • Execution & Sprint Management - Maintain a healthy, prioritized backlog of tasks and ensure the team is working on high impact tasks. Monitor daily progress against project milestones and proactively flag any risks to the timeline.
  • Adoption & Change Management - Create 'How-To' guides for every new automation launched, drive training sessions for the teams using these new tools to ensure high adoption rates and establish a system for users to report bugs or suggest improvements post-launch

Requirements

  • 2-4 years of experience in process analysis, automation, or a related field
  • Process analysis: Ability to map end-to-end workflows, identify inefficiencies, and design optimised processes
  • API & systems integration knowledge: Strong understanding of API and systems integration, including proficiency with APIs, webhooks, and connecting various systems
  • Workflow orchestration: hands-on with n8n, Airflow, Zapier, or similar automation platforms.
  • AI/LLM experience: functional understanding of how LLMs work (prompting, tokens, context windows)
  • Clear communicator: Experience in translating technical concepts for non-technical stakeholders and gathering business requirements
  • Training mindset: Experience in generating documentation, tutorials, or enabled others to use technical tools
  • SQL: Experience in querying databases and an understanding of data schemas
Benefits
  • Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
  • WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
  • $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
  • Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
  • 18 weeks paid Parental Leave: Irrespective of parenting role
  • Personal Leave Allowance: This includes sick & carer’s leave
  • Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
  • Top-spec hardware: All team members will be provided with top-spec laptops for their role
  • Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process analysisautomationAPI integrationsystems integrationworkflow orchestrationSQLn8nAirflowZapierAI/LLM
Soft Skills
clear communicatortraining mindset