Presales IT System Engineer 80–100% – m/f
UPGREAT AG
full-time
Posted on:
Location Type: Hybrid
Location: Fehraltorf • Switzerland
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About the role
- Provide technical advice and support to the Sales team in identifying and qualifying customer requirements
- Analyze customer requirements and develop solution proposals as technical lead
- Prepare technical proposal content and solution concepts, including effort estimation and pricing based on our service catalog
- Deliver level-appropriate presentations and technical workshops and support contract negotiations
- Serve as the interface between Engineering, Operations and Support teams to ensure feasibility and implementation of solutions
- Conduct technical clarifications with our suppliers and distributors and closely support proofs of concept
- Monitor the market and competitors to continuously improve the solutions we offer
- Maintain and expand customer relationships in close coordination with Account Managers and Project Managers
- Support marketing activities with presentations and demos
- Maintain required vendor certification programs (e.g., Microsoft, Sophos, Huawei, etc.)
Requirements
- Several years of experience in a comparable role as a System Engineer or Pre-Sales
- Broad, practical expertise in: Microsoft Windows Server, Exchange, M365/Microsoft Azure, Citrix, virtualization and storage solutions (VMware, Hyper‑V / Huawei, NetApp, HPE Alletra), Veeam Backup, and firewall and networking environments (preferably Sophos, Huawei)
- Completion of a higher technical college or equivalent; technical certifications are an advantage
- Strong customer- and service-oriented mindset and enjoyment of customer contact
- Confident and professional demeanor
- Excellent communication and presentation skills
- Ability to explain complex technical concepts clearly
- Very good German and English skills, both written and spoken
- Team-oriented working style
- High resilience and flexibility
- Willingness to travel; driver’s license (category B)
Benefits
- Company culture built on our values: humanity, expertise and enthusiasm
- Dynamic, collegial team of 140 employees
- Attractive and engaging remit with scope for initiative and responsibility
- Flexible working arrangements
- Modern office facilities with ergonomic workstations
- Progressive social benefits (we cover 55% of the pension fund contribution and the daily sickness allowance contribution)
- Attractive fringe benefits, e.g., free parking, birthday gift, etc.
- Support for training and professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft Windows ServerExchangeM365Microsoft AzureCitrixVMwareHyper-VVeeam Backupfirewall environmentsnetworking environments
Soft Skills
customer-oriented mindsetcommunication skillspresentation skillsability to explain technical conceptsteam-oriented working stylehigh resilienceflexibilityprofessional demeanorenjoyment of customer contactwillingness to travel
Certifications
vendor certification programstechnical certifications