Operations and Service Administrator – Critical Environments

Upchurch

Operations-Focused Administrative Assistant supporting seamless delivery of service solutions in data centers. Coordinating training and resource planning for technical teams in a growing organization.

Posted 6/26/2026full-timeOxford • Mississippi • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

training coordinationprogram administrationtechnical operations supportdata center operationsMEPindustrial environmentsregulated environmentsbudget trackinginvoice reconciliationPO generation

Soft Skills

organizational skillsattention to detailaccuracyfollow-throughcommunicationcollaborationmulti-taskingadaptabilityproblem-solvingleadership

Tools & Technologies

spreadsheetsdocument control systemsscheduling toolsLMSFSM systemsinternal trackersreporting packagesprogram documentationSOPsMOP templates

Industry Keywords

service managementresource planningtraining KPIstechnician readinesscertification statusbest practice documentationinternal coordinationsafetyHRfinance

About the role

Key responsibilities & impact

Provide day-to-day administrative support to the Service Director, Service Managers, Service Technicians and Integrated Operations leadership.
Prepare and maintain program documentation, internal trackers, presentations, and reporting packages.
Support resource planning activities by maintaining visibility into technician readiness, certifications, and availability (non-dispatch).
Assist with internal coordination between service technicians, service leadership, training, safety, HR, and finance.
Maintain organized records for procedures, SOPs, MOP templates, and best practice documentation.
Track training KPIs (completion rates, certification status, readiness by market/client).

Requirements

What you’ll need

Experience in training coordination, program administration, or technical operations support (data center, MEP, industrial, or regulated environments preferred).
Strong organizational skills with high attention to detail, accuracy, and follow-through.
Comfortable working across technical teams, leadership, and external partners.
Proficient in spreadsheets, document control, scheduling tools, and LMS/FSM-adjacent systems.
Financial Administration with PO generation, budget tracking, invoice reconciliation
Able to manage multiple workstreams in a fast-growing, mission-critical organization.

Benefits

Comp & perks

Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off and holiday pay.
Opportunities for professional development and certification assistance.