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Upbound

Global Account Manager

Upbound

. Own a portfolio of global enterprise accounts with full accountability for net revenue retention and expansion targets .

Posted 6/17/2026full-timeRemote • 🌎 Anywhere in the WorldSeniorLeadWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Own a portfolio of global enterprise accounts with full accountability for net revenue retention and expansion targets
  • Serve as the primary executive relationship owner post-sale
  • Develop and execute account plans that map customer business objectives to Upbound's platform capabilities
  • Lead commercial negotiations for renewals and upsells
  • Drive platform adoption and usage by partnering with Solutions Engineering, Solutions Architecture, and Customer Success
  • Act as the customer's advocate internally
  • Identify and manage risk proactively
  • Represent Upbound at customer Quarterly Business Reviews, Executive Business Reviews, industry conferences, and on-site visits
  • Collaborate with the Account Executive team

Requirements

What you’ll need
  • A minimum of 8 years of relevant work experience with a proven track record of owning and growing global enterprise accounts
  • Experience managing complex, multi-stakeholder relationships at Fortune 500 or G2K companies
  • A background in cloud, infrastructure, platform, or developer tooling
  • Demonstrated ability to build account plans that tie customer outcomes to product value and commercial growth
  • Strong commercial acumen
  • Experience with value-based selling frameworks and MEDDPICC qualification
  • Excellent communication skills
  • Strong program management and organization skills
  • A customer-first mindset

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Flexibility in work arrangements
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcommercial negotiationsvalue-based sellingMEDDPICC qualificationprogram management
Soft Skills
communicationorganizational skillscustomer-first mindsetrelationship managementrisk management