Global Account Manager

Upbound

Global Account Manager handling Upbound's enterprise accounts. Driving adoption and customer success for a cloud-native infrastructure platform company.

Posted 6/17/2026full-timeRemote • North Carolina • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own a portfolio of global enterprise accounts
Serve as the primary executive relationship owner post-sale
Develop and execute account plans
Lead commercial negotiations for renewals and upsells
Drive platform adoption and usage
Act as the customer's advocate internally
Identify and manage risk proactively
Represent Upbound at customer Quarterly Business Reviews

Requirements

What you’ll need

A minimum of 8 years of relevant work experience
Experience managing complex, multi-stakeholder relationships
A background in cloud, infrastructure, platform, or developer tooling
Strong commercial acumen
Excellent communication skills
Strong program management and organization skills
A customer-first mindset

Benefits

Comp & perks

Competitive salary
Stock options
Health insurance
Professional development
Flexible working hours

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cloudinfrastructureplatformdeveloper tooling

Soft Skills

commercial acumencommunication skillsprogram managementorganization skillscustomer-first mindset