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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own a portfolio of global enterprise accounts with full accountability for net revenue retention (NRR) and expansion targets.
- Serve as the primary executive relationship owner post-sale, building deep, multi-threaded relationships across IT, platform engineering, and the C-suite.
- Develop and execute account plans that map customer business objectives to Upbound's platform capabilities, identifying expansion opportunities across teams, business units, workloads, and geographies.
- Lead commercial negotiations for renewals and upsells, partnering with Legal, Finance, and Customer Success as needed.
- Drive platform adoption and usage by partnering with Solutions Engineering, Solutions Architecture, and Customer Success to ensure customers are realizing measurable value.
- Act as the customer's advocate internally, surfacing product feedback, escalating issues, and influencing roadmap prioritization on behalf of your accounts.
- Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your portfolio.
- Represent Upbound at customer Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), industry conferences, and on-site visits as needed.
- Collaborate with the Account Executive team to ensure seamless handoffs and a coordinated go-to-market approach within named accounts.
Requirements
What you’ll need- A minimum of 8 years of relevant work experience with a proven track record of owning and growing global enterprise accounts, consistently achieving or exceeding growth, NRR, and expansion targets.
- Experience managing complex, multi-stakeholder relationships at Fortune 500 or G2K companies, including VP and C-level engagement.
- A background in cloud, infrastructure, platform, or developer tooling: you understand the technical landscape and can speak credibly with engineers and architects.
- Demonstrated ability to build account plans that tie customer outcomes to product value and commercial growth.
- Strong commercial acumen: you're comfortable leading renewal and expansion negotiations and navigating complex enterprise procurement cycles.
- Experience with value-based selling frameworks and MEDDPICC qualification, applied to post-sale account management and expansion.
- Excellent communication skills: written, verbal, and in executive presentation settings.
- Strong program management and organization skills, driving recurring cadences and touch-points with the customer.
- A customer-first mindset balanced with healthy business instincts; you know when to advocate for the customer and when to hold firm commercially.
- Comfort operating in a fast-moving, early-stage environment where the playbook is still being written.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Upbound Website LinkedIn All Job Openings 11 - 50 employees Founded 2017 ☁️ SaaS 🏢 Enterprise Cloud Computing
- SaaS
- Enterprise Upbound is a company that specializes in cloud native infrastructure management aimed at developers and platform teams. By leveraging Crossplane, a cloud native control plane framework, Upbound provides tools and services that simplify the management of cloud infrastructure resources through APIs. These solutions empower organizations to adopt self-service deployment strategies, enhance developer productivity, and ensure secure and compliant cloud operations. Upbound manages Crossplane operations, allowing platform teams to focus on building cloud native platforms rather than managing infrastructure life cycles. Global Account Manager 🔥 9 minutes ago 🌽 Illinois – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Own a portfolio of global enterprise accounts with full accountability for net revenue retention (NRR) and expansion targets.
- Serve as the primary executive relationship owner post-sale, building deep, multi-threaded relationships across IT, platform engineering, and the C-suite.
- Develop and execute account plans that map customer business objectives to Upbound's platform capabilities, identifying expansion opportunities across teams, business units, workloads, and geographies.
- Lead commercial negotiations for renewals and upsells, partnering with Legal, Finance, and Customer Success as needed.
- Drive platform adoption and usage by partnering with Solutions Engineering, Solutions Architecture, and Customer Success to ensure customers are realizing measurable value.
- Act as the customer's advocate internally, surfacing product feedback, escalating issues, and influencing roadmap prioritization on behalf of your accounts.
- Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your portfolio.
- Represent Upbound at customer Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), industry conferences, and on-site visits as needed.
- Collaborate with the Account Executive team to ensure seamless handoffs and a coordinated go-to-market approach within named accounts. 🎯 Requirements
- A minimum of 8 years of relevant work experience with a proven track record of owning and growing global enterprise accounts, consistently achieving or exceeding growth, NRR, and expansion targets.
- Experience managing complex, multi-stakeholder relationships at Fortune 500 or G2K companies, including VP and C-level engagement.
- A background in cloud, infrastructure, platform, or developer tooling: you understand the technical landscape and can speak credibly with engineers and architects.
- Demonstrated ability to build account plans that tie customer outcomes to product value and commercial growth.
- Strong commercial acumen: you're comfortable leading renewal and expansion negotiations and navigating complex enterprise procurement cycles.
- Experience with value-based selling frameworks and MEDDPICC qualification, applied to post-sale account management and expansion.
- Excellent communication skills: written, verbal, and in executive presentation settings.
- Strong program management and organization skills, driving recurring cadences and touch-points with the customer.
- A customer-first mindset balanced with healthy business instincts; you know when to advocate for the customer and when to hold firm commercially.
- Comfort operating in a fast-moving, early-stage environment where the playbook is still being written. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Government Relations Manager 🔥 23 minutes ago UZURV – The Adaptive TNC 51 - 200 🚗 Transport 👥 B2C 🤝 B2B Website LinkedIn All Job Openings Government Relations Manager at UZURV monitoring legislative and regulatory activity impacting the assisted mobility sector. Building relationships with policymakers and ensuring compliance with laws across various jurisdictions. 🇺🇸 United States – Remote 💵 $110k - $120k / year 💰 $34.8M Venture Round - UZURV on 2024-02 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Global Account Manager 🔥 30 minutes ago Distro 1 - 10 👥 HR Tech 🎯 Recruiter ☁️ SaaS Website LinkedIn All Job Openings Global Account Manager driving activities that enhance client operations and satisfaction. Responsible for maintaining strong client relationships and supporting payroll and benefits compliance. 🇺🇸 United States – Remote 💵 $20 - $26 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Account Manager – Refinery, Oil & Gas, Chemical 🔥 44 minutes ago Danaher Corporation 10,000+ employees 🧬 Biotechnology 🔬 Science 🤝 B2B Website LinkedIn All Job Openings Account Manager in the energy sector responsible for developing sales strategies and managing key account relationships. Promoting Pall Corporation's filtration and purification technologies to drive growth in Oil & Gas. 🇺🇸 United States – Remote 💵 $100k - $125k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Lead Relationship Manager 🔥 1 hour ago Capital One 10,000+ employees 🏦 Banking 💳 Fintech 💸 Finance Website LinkedIn All Job Openings Lead Relationship Manager responsible for strategic client management and business development at Capital One. Engaging with key corporate clients to maximize network growth through relationship management and market analysis. 🇺🇸 United States – Remote 💵 $109.9k - $125.4k / year 💰 Post-IPO Equity on 2023-05 ⏰ Full Time 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Senior Manager, Partnerships 🔥 2 hours ago Sword Health 201 - 500 ⚕️ Healthcare Insurance 🤖 Artificial Intelligence 🧘 Wellness Website LinkedIn All Job Openings Sr. Manager managing strategic partner relationships for an AI healthcare company. Driving revenue growth through partner engagement, business development, and market expansion. 🇺🇸 United States – Remote 💵 $115.5k - $181.5k / year ⏰ Full Time 🟠 Senior 💰 Account Manager View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
account managementcommercial negotiationsvalue-based sellingMEDDPICC qualificationaccount planningrisk managementforecastingcloud infrastructureplatform engineeringdeveloper tooling
Soft Skills
communication skillsprogram managementorganizational skillscustomer advocacycommercial acumenrelationship buildingnegotiation skillscustomer-first mindsetinfluencing skillscollaboration