Up Learn

Content Creator

• Produce high-quality visual assets (animations and diagrams) that align with our animation style guide and multimedia learning principles.
• Fix past issues on live courses where required.
• Collaborate with a small team to meet weekly, monthly and quarterly deadlines.
• Take part in feedback loops, constantly improving composition and team working skills.
• Support other content developers in their work, ensuring technical accuracy throughout the project.
• Ensure all quiz content is accurate, high quality, and meet our guidelines for item design.
• Use graphic creation tools to create suitable diagrams where quizzes require them.
• Review and edit lesson scripts for technical accuracy and clarity.

Instructional Content Developer – Science and Maths

Data Scientist

• Effectively prioritize the Data Team's workload, balancing the delivery of critical strategic initiatives with ongoing operational support and ad-hoc requests
• Drive the successful execution of major data initiatives in collaboration with all relevant teams
• Proactively seek ways for data to provide a strategic advantage
• Cultivate and deepen a strong data-driven culture across Up Learn, enhancing data literacy and empowering all teams to leverage data effectively in their roles
• Own the definition, evolution, and governance of company-level metrics (including North Star metrics), ensuring consistency across teams, tools, and reporting
• Ensure that the metrics are actually used and embedded within the processes of all the teams at Up Learn
• Ensure product instrumentation and success measurement are a standard part of shipping new features, enabling fast learning and early issue detection
• Deliver clear, decision-ready insights on go-to-market performance, including funnel conversion, retention, and ROI by channel, partnering with commercial teams to close data gaps
• Implement robust data governance practices, policies, and platforms to ensure trustworthiness of Up Learn's data
• Establish processes and projects with data creators to ensure high source data quality
• Collaborate closely with the Engineering team to ensure data considerations are embedded in product development
• Enable the data team to deliver actionable analytics to all the teams at a sufficient level of quality
• Establish a proactive insights generation process to deliver valuable insights to the Leadership team and the Heads of Department
• Encourage and guide the exploration and application of modern data techniques (including AI/ML/LLMs where valuable) to unlock deeper insights and create innovative data solutions
• Support Product teams with robust analytics for A/B testing
• Lead, mentor, and develop the Data Team, fostering a culture of high performance and cultural alignment
• Clearly define and manage roles, responsibilities, and growth trajectories within the data team to ensure individual and team success
• Re-engineer and automate analytics, reporting, and operational workflows using AI and data tooling so a small team can deliver outsized impact fast (while keeping critical user-data risks controlled)
• Define and execute the data strategy
• Set a clear vision and roadmap for the data team, covering analytics, data engineering, experimentation, and governance, aligned to company goals
• Lead the design and implementation of scalable data models, pipelines, and metrics required to successfully enter and grow in the GCSE market
• Partner closely with the leadership team and functional heads to ensure data is central to strategic, commercial, and product decisions
• Own the second iteration of analysis linking Up Learn engagement to A-Level and GCSE attainment, generating robust, credible insights that inform product, pedagogy, and external credibility
• Strengthen the product analytics function to enable clear, data-driven prioritisation, experimentation, and evaluation of product features and learning interventions
• Own quarterly data team planning through OKRs, ensuring focus on the highest-impact initiatives and strong delivery
• Manage, mentor, and develop the data team (currently 2), supporting performance, career progression, and future team scaling

Instructional Content Developer – Science and Maths

Head of Data