Director of International Shipping – West Coast, Airport Operations

UOVO

Director of International Shipping managing West Coast services and airport operations at UOVO. Overseeing international shipments and ensuring quality service for fine art clients.

Posted 7/7/2026full-timeLos Angeles • California • 🇺🇸 United StatesLead💰 $110,000 - $125,000 per yearWebsite

About the role

Key responsibilities & impact

Create a positive and engaging work environment by mentoring, coaching, and motivating International Account Management team members when applicable.
Maintain a book of key West Coast fine art clients personally and oversee international shipments. This includes estimates, work orders, tracking spend and progress, coordinating and/or producing international shipping documents, coordinating with vendors and UOVO Account Managers, liaising with clients, and providing post-project reconciliations as needed.
Partnering with West Coast Account Managers on their clients’ international shipments. Partnering with Central and East Coast Account Managers as needed.
Contribute to the development and maintenance of quality West Coast vendor relationships.
Identify areas of growth for UOVO’s International Shipping operation, and make recommendations towards its development.
In conjunction with the Head of International Shipping and other key stakeholders, research and implement growth initiatives, including but not limited to the expansion of UOVO’s planeside program.
Establish and track KPIs for West Coast International Shipping business and onsite airport operations.
Train planeside team members and oversee the quality of services provided at airports.
File and maintain airport cargo area access permits.
Develop and maintain an on-airport contact list and quality vendor relationships.
Assist Head of International Shipping with operational issues including customer satisfaction, completion of estimates, projects, and any departmental needs.
Assist in the development and implementation of departmental SOPs.
Anticipate the needs of clients and seek out information to meet their demands.
Interface with government agencies as applicable including but not limited to Customs, BIS, TSA, USDA, FDA, USFWS, ATF, OFAC and DOT.
Provide on-site support and client interface whenever appropriate.
Foster the growth of client relationships to encourage the retention, growth, and referrals of existing clients.
Other projects as assigned by Manager.
Compliance with UOVO policies and procedures

Requirements

What you’ll need

Superior leadership skills, with a focus on employee coaching and development
Proven project management skills and art services / logistics experience
Experience with the import and export process
Familiarity with TSA procedures
Familiarity with CBP (U.S. Customs and Border Protection) policies and regulations
Poise in a fast-paced business environment
Excellent communication skills, both verbal and written
Pro-active and solution oriented with the ability to think creatively

Benefits

Comp & perks

100% employer-covered medical plan option for Employees as well as multiple Medical, Dental, and Vision plans options.
2 weeks annual paid vacation, with bi-annual increased vacation awards throughout the first 5 years of service
10 paid holidays plus one additional floating holiday
Company Sponsored Parental Leave policy
Company-Sponsored Paid Sick Leave
100% 401k Employer match up to 3% of employee contributions.
Flexible Savings Account, Commuter Benefits, and Childcare Benefits
Company-sponsored Life Insurance and Long Term Disability Benefits
Monthly Team Lunches and Birthday celebrations
Employee Recognition Program ( the “Eggcellence Awards”)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Import and Export ProcessTSA ProceduresCBP Policies and RegulationsKPI TrackingSOP Development

Soft Skills

Excellent Communication SkillsProactive Problem SolvingCreative ThinkingEmployee CoachingClient Relationship Management