International Account Manager

UOVO

International Account Manager overseeing international shipments and managing key client relationships at UOVO. Collaborating with different teams and ensuring exceptional service within logistics operations.

Posted 7/7/2026full-timeLos Angeles • California • 🇺🇸 United StatesJunior💰 $80,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain a book of key clients personally and oversee international shipments. This includes estimates, work orders, tracking spend and progress, coordinating and/or producing international shipping documents, coordinating with vendors and UOVO Account Managers, liaising with clients, and providing post-project reconciliations as needed.
Partnering with East Coast Managers on their clients’ international shipments. Partnering with Central and West Coast Account Managers as needed.
Anticipate the needs of clients and seek out information to meet their demands.
Interface with government agencies as applicable including but not limited to Customs, BIS, TSA, USDA, FDA, USFWS and DOT.
Accurate and complete review of all documents, including estimate requests.
Interface with clients, vendors, and government agencies as applicable including but not limited to Customs, BIS, TSA, USDA, FDA, USFWS and DOT.
Maintain shipment records in organized fashion including copies of all documentation, communications and other related items.
Assist Head of International Shipping with operations issues including customer satisfaction, completion of estimates, projects, and any departmental needs.
Assist Head of International Shipping as necessary with maintenance of quality vendor relationships.
Make recommendations towards the growth and improvement of UOVO’s International Shipping operation.
Contribute to the structure, organization, and implementation of departmental SOPs.
Provide on-site support and client interface whenever appropriate.
Foster the growth of client relationships to encourage the retention, growth, and referrals of existing clients.
Other projects as assigned by Manager.
Compliance with UOVO policies and procedures.

Requirements

What you’ll need

Proven project management skills and art services / logistics experience
Experience with the import and export process
Familiarity with TSA procedures
Familiarity with CBP (U.S. Customs and Border Protection) policies and regulations
Poise in a fast-paced business environment
Excellent communication skills, both verbal and written
Pro-active and solution oriented with the ability to think creatively

Benefits

Comp & perks

100% employer-covered medical plan option for Employees as well as multiple Medical, Dental, and Vision plans options.
2 weeks annual paid vacation, with bi-annual increased vacation awards throughout the first 5 years of service
10 paid holidays plus one additional floating holiday
Company Sponsored Parental Leave policy
Company-Sponsored Paid Sick Leave
100% 401k Employer match up to 3% of employee contributions.
Flexible Savings Account, Commuter Benefits, and Childcare Benefits
Company-sponsored Life Insurance and Long Term Disability Benefits
Monthly Team Lunches and Birthday celebrations
Employee Recognition Program ( the “Eggcellence Awards”)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Logistics ManagementImport and Export ProcessDocument ReviewEstimates and Work OrdersPost-Project Reconciliation

Soft Skills

Proactive Problem SolvingCreative ThinkingClient Relationship ManagementAdaptability in Fast-Paced Environments