UOL

Backoffice Assistant, Collections

UOL

full-time

Posted on:

Location Type: Hybrid

Location: Porto Alegre • Brazil

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Tech Stack

ERP

About the role

  • Manage a portfolio of delinquent accounts.
  • Conduct preventive customer collections to reduce early-stage delinquency.
  • Support continuous improvement processes within the area.
  • Assist in gathering information for the monthly performance and results reports for the area.
  • Support updating collections processes, including manuals and procedures.
  • Work with area coordination to identify scalable opportunities to optimize daily tasks using new strategies, tools, or technologies.
  • Manage reports, organize and monitor the customer portfolio.
  • Plan receivables and prepare information for cash-flow forecasting.

Requirements

  • Bachelor's degree completed or in progress in Business Administration, Accounting, Economics, or related fields.
  • Experience with Microsoft Office Suite, especially spreadsheets and charts – advanced Excel.
  • Knowledge of collections.
  • Preferred: Knowledge of ERP system SAP – FI and GL modules.
  • Preferred: Experience with outbound and inbound collections.
Benefits
  • Meal and/or food allowance.
  • Transportation allowance.
  • Private pension plan.
  • Health and dental plans.
  • Life insurance.
  • Partnership with TotalPass.
  • ZenKlub for online therapy.
  • UOL Care: psychological, nutritional, physiotherapy and physical education guidance.
  • Extended maternity and paternity leave.
  • Childcare assistance.
  • Partnerships offering discounts at major institutions such as FIA, FAAP, PUCRS and UNINASSAU, plus 50% off all courses available on the Portal Educação platform.
  • 70% discount on the English 2.0 course on the Portal Educação platform and 50% discount on courses from EA Banking School.
  • No dress code: what's important is that you wear what makes you feel good.
  • #Celebration: day off on your birthday.
  • Baby gift: a present for newborns.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
collectionscash-flow forecastingadvanced ExcelERP systemSAPFI moduleGL module
Soft Skills
organizational skillscommunication skillsanalytical skillsproblem-solving skills
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in AccountingBachelor's degree in Economics