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Interpreter
UofL HealthInterpreter at UofL Health providing spoken-language services for patients and staff. Ensuring effective communication and understanding between patients and healthcare providers.
About the role
Key responsibilities & impact- Provide spoken-language interpreter services for patients, families, staff, visitors, physicians, and others regarding consents, medical treatments, discharges, instructions, and other concerns as needed.
- Accurately and completely convey information between patient and provider; manage the flow of communication; facilitate rapport between the provider and patient.
- Recognize and address clarifications both cultural and in language to ensure accurate and complete understanding.
- Assisting the manager in problem-solving with patient and family communication needs and proactively identifying opportunities for improving services to our limited-English proficient (LEP)/Deaf/ Hard of Hearing (HOH) patient and family population.
Requirements
What you’ll need- High school diploma or GED/equivalent (required)
- Successful completion of hospital approved interpretation training program, such as Bridging the Gap, 40 hours minimum (required)
- Documentation of successful completion of a hospital approved language proficiency assessment (required)
- Associates or Bachelor’s degree in a social science field or language (preferred)
- Prior experience in medical interpretation (required)
- Minimum two (2) years of experience in medical interpretation (preferred)
- Successful completion of a nationally recognized certification process such as CMI (National Board of Medical Interpreters) or CHI (Certification Commission for Healthcare Interpreters) national certification (preferred)
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
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Hard Skills & Tools
Spoken-Language InterpretationMedical TerminologyPatient CommunicationCultural SensitivityProblem-Solving
Soft Skills
Interpersonal SkillsRapport BuildingActive Listening
Certifications
CMI CertificationCHI Certification