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Clinical Support Application Analyst – PathNet
UofL HealthClinical Support Analyst II role at UofL Health focusing on EHR support and implementation. Collaborating with clinical teams to enhance workflows and optimize the user experience.
About the role
Key responsibilities & impact- Assists in the development, maintenance and support of Cerner and other clinical systems for the area of responsibility
- Provides input and guidance to build and design teams regarding build, optimization, training plans, goals, and implementation within their defined area
- Coordinates discussions with hospital department leaders, end users and IT Teams providing expertise on workflows of the clinical applications
- Establishes plans for supporting super-user groups
- Supports and leads evaluations of IT updates and revisions; establishes priorities and plans for release schedules
- Ensures that maintenance releases are properly tested and quality assured prior to production
- Supports and leads incident management processes and escalates issues as appropriate
- Provides mentoring and training to application analysts I in system analysis & design, specification development and documentation, and end-user training with ULH prescribed methodologies
- Completes assigned tasks per defined project scope, timelines, and budgets for implementations; works to prescribed methodologies for all project implementations
- May work on multiple implementations at any given time
- Provides Level 1, 2 and 3 support for day-to-day production issues maintaining documentation in the appropriate tracking systems while adhering to prescribed escalation & change control procedure; performs Tier 1, 2 and 3 Application/Systems support
Requirements
What you’ll need- Bachelor’s Degree in Business, Information Science, Computer Science, Informatics or related field (required)
- Seven years of prior Cerner Clinical applications experience or other EHR implementation and/or support experience (preferred)
- Experience with healthcare IT applications and knowledge of healthcare environment and system configuration (preferred)
- Certification on any of the following Cerner modules (preferred): CCL, ESH, Cerner Rules, PathNet, RadNet, Powerchart, Pharmnet, Powerplans, Orders, Powerforms
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
System AnalysisSpecification DevelopmentDocumentationQuality AssuranceTesting ProceduresWorkflow OptimizationApplication Support
Soft Skills
MentoringTrainingCollaborationCommunication
Certifications
CCL CertificationESH CertificationCerner Rules CertificationPathNet CertificationRadNet CertificationPowerchart CertificationPharmnet CertificationPowerplans CertificationOrders CertificationPowerforms Certification