Clinical Support Application Analyst – PathNet

UofL Health

Clinical Support Analyst II role at UofL Health focusing on EHR support and implementation. Collaborating with clinical teams to enhance workflows and optimize the user experience.

Posted 7/1/2026full-timeRemote • Kentucky • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Cerner Clinical Applications and healthcare IT systems, providing support, training, and incident management while ensuring quality assurance and adherence to project methodologies.

Highest-signal resume keywords

Cerner Clinical Applications ExperienceHealthcare IT Applications KnowledgeEHR Implementation SupportIncident Management ProcessesProject Implementation Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System AnalysisSpecification DevelopmentDocumentationQuality AssuranceTesting ProceduresWorkflow OptimizationApplication Support

Soft Skills

MentoringTrainingCollaborationCommunication

Tools & Technologies

Cerner ModulesTracking Systems

Certifications & Qualifications

CCL CertificationESH CertificationCerner Rules CertificationPathNet CertificationRadNet CertificationPowerchart CertificationPharmnet CertificationPowerplans CertificationOrders CertificationPowerforms Certification

Industry Keywords

Healthcare EnvironmentClinical SystemsSuper-User GroupsIT UpdatesChange Control Procedures

About the role

Key responsibilities & impact

Assists in the development, maintenance and support of Cerner and other clinical systems for the area of responsibility
Provides input and guidance to build and design teams regarding build, optimization, training plans, goals, and implementation within their defined area
Coordinates discussions with hospital department leaders, end users and IT Teams providing expertise on workflows of the clinical applications
Establishes plans for supporting super-user groups
Supports and leads evaluations of IT updates and revisions; establishes priorities and plans for release schedules
Ensures that maintenance releases are properly tested and quality assured prior to production
Supports and leads incident management processes and escalates issues as appropriate
Provides mentoring and training to application analysts I in system analysis & design, specification development and documentation, and end-user training with ULH prescribed methodologies
Completes assigned tasks per defined project scope, timelines, and budgets for implementations; works to prescribed methodologies for all project implementations
May work on multiple implementations at any given time
Provides Level 1, 2 and 3 support for day-to-day production issues maintaining documentation in the appropriate tracking systems while adhering to prescribed escalation & change control procedure; performs Tier 1, 2 and 3 Application/Systems support

Requirements

What you’ll need

Bachelor’s Degree in Business, Information Science, Computer Science, Informatics or related field (required)
Seven years of prior Cerner Clinical applications experience or other EHR implementation and/or support experience (preferred)
Experience with healthcare IT applications and knowledge of healthcare environment and system configuration (preferred)
Certification on any of the following Cerner modules (preferred): CCL, ESH, Cerner Rules, PathNet, RadNet, Powerchart, Pharmnet, Powerplans, Orders, Powerforms

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities