Campus Hospitality Meeting & Event Consultant

Unum UK

Manage planning, coordination, and execution of meetings and events at Unum, a provider of employee benefits. Ensure high-quality, service-oriented experiences across various campuses.

Posted 5/6/2026full-timeChattanooga • Maine, South Carolina, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $53,300 - $100,700 per yearWebsite

About the role

Key responsibilities & impact

Manage the scheduling of campus conference rooms, maximize space utilization, and effectively allocate resources
Resolve scheduling conflicts, service issues, and system outages
Manage the administration, maintenance, and continuous improvement of meeting and event systems (including selecting and evaluating event software applications)
Develop and implement hospitality processes with a lens of continuous improvement
Lead effective change management to support adoption, alignment, and successful implementation across the organization
Create and implement a streamlined, 'one-stop-shop' meeting and event experience
Define service standards, guidelines, and processes related to Hospitality
Provide logistical coordination for onsite meetings, employee programs, and campus events
Coordinates event setup, execution, and day-of onsite experience – partnering closely with catering, facilities, and AV
Identify operational challenges, develop solutions, and implement improvements to drive excellence
Solicit feedback and identify trends to enhance and improve meeting and event experiences
Deliver a high-quality, service-oriented experience for all campus meetings and events
Occasional support outside standard business hours for events
Manage multiple priorities in a fast-paced, dynamic environment
Collaborate with internal stakeholders and external vendors to ensure seamless execution
Maintain strong attention to detail across scheduling, logistics, and operations
Adapt to evolving tools, processes, and business needs
Committed to continuous improvement and innovation in campus hospitality services

Requirements

What you’ll need

Bachelor’s degree (or equivalent experience) in hospitality, business, communications, or related field
4+ years in hospitality or related field
Experience in administrative, scheduling, or operational support
Proficiency in Microsoft 365 tools
Strong communication skills and customer-service mindset
Excellent organizational, time management, logistical planning, and decision-making skills
Ability to manage multiple projects, tasks, and priorities in a fast-paced environment with a high degree of accuracy and within set time frames
Ability to communicate with individuals effectively and professionally at all levels of the company
Strong project management, analytical and problem-solving skills
Demonstrated initiative, strong interpersonal skills, written and verbal communications
Works independently with minimal supervision
High visibility/professionalism – strong ability to relate and work with a variety of management levels
Travel required to support meeting and event development and execution

Benefits

Comp & perks

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

schedulingevent managementlogistical planningadministrative supportoperational supportproject managementproblem-solvingcontinuous improvementhospitality processesresource allocation

Soft Skills

communication skillscustomer-service mindsetorganizational skillstime managementdecision-makinginterpersonal skillsinitiativeattention to detailadaptabilityprofessionalism