Business Analyst II – IT

Unum UK

. Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report, metrics functionality .

Posted 5/1/2026full-timePortland • Maine, South Carolina, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $73,300 - $150,500 per yearWebsite

About the role

Key responsibilities & impact

Maintain holistic understanding of IT Delivery roadmap and track any changes to the roadmap are aligned in the backlog tooling enabling teams to leverage automated roadmaps and status report, metrics functionality
Ensures that Product or adoption KPIs identified can feasibly be measured and tracked within development and delivery activities, ensuring key data points are identified and included from the outset within the scope of the agile teamwork
Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understanding across the Agile Team of the client needs
Ensure integrity of work items as they are broken down and refined throughout hierarchy of work items in the product backlog
Identify where intent may be lost or overlooked during the work breakdown and refinement processes
Ensure that key information needed to support PO prioritization is current, accurate and available in a usable format to drive high quality decisions
Ensure functional and non-functional requirements, with appropriate documentation are represented effectively in the product backlog
Ensure that product backlog work items e.g. user stories are meeting the definition of ready/done in line with enterprise targets on backlog readiness
Identify data sources and gather and analyze data relevant to processes impacted by the solutions being created
Determine and use the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to the source
Models behaviors and practices to leverage and fully optimize methodology adoption outlined in product area
Evaluates, adds, and continuously improves tools to the BA Discipline Toolbox
Teaching and Mentoring peers around business analysis best practices and technical and market advancements
Industry Analysis of trends, technology and market advancements and demonstrated application into our context
Ensuring documentation and change controls are in place for the production deployment activities and transition to production support technical teams with the Agile Team
Elicit requirements using appropriate techniques
Collaborates with Product Owners to manage and groom the backlog for the team
Collaborates with business partners and the agile team to define, coordinate and at times execute Acceptance Testing
Leads Story Decomposition to enable planning at the appropriate level of granularity that supports the just-in-time nature of agile approaches
Has a detailed knowledge of business processes for assigned business portfolios and has suggestions or ideas on how to improve
Gather requirements for persona of specific user experiences

Requirements

What you’ll need

Bachelor’s Degree preferred, or equivalent experience
Has 4+ years’ experience working as part of an agile team
Passionate about the business direction, priorities, results, and customer experience
Clearly demonstrates analytical and critical thinking abilities
Takes a logical, analytical approach to problem solving and pays close attention to detail
Experience with Agile Development Methodologies
Self-motivated and results oriented
Strong written communication skills to document and communicate requirements
Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization
Able to solve complex business problems and drive customer experience and operational efficiency objectives
Demonstrates a strong interest in learning and integrating AI tools to innovate and improve day to day efficiency
Takes an innovative approach to problem solving
IIBA certifications are a plus

Benefits

Comp & perks

healthcare benefits (health, vision, dental)
insurance benefits (short & long-term disability)
performance-based incentive plans
paid time off
401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile Development MethodologiesBusiness AnalysisRequirements ElicitationData AnalysisUser Story DevelopmentAcceptance TestingWork Breakdown StructureKPI MeasurementDocumentationChange Control

Soft Skills

Analytical ThinkingCritical ThinkingProblem SolvingAttention to DetailTeam CollaborationCommunicationSelf-MotivationResults OrientationInnovative ThinkingMentoring

Certifications

IIBA Certification