Director, Value Stream Coach

Unum UK

. Drive complex, strategic, cross-functional transformation disciplined portfolio governance.

Posted 4/30/2026full-timeColumbia • Maine, South Carolina, Tennessee • 🇺🇸 United StatesLead💰 $89,900 - $169,900 per yearWebsite

About the role

Key responsibilities & impact

Drive complex, strategic, cross-functional transformation disciplined portfolio governance.
Guide VS teams in applying F2B best practices, tools, and governance frameworks.
Deliver enablement sessions, workshops, and hands-on coaching to embed new ways of working.
Develop manager and front-line skills to identify and implement improvement opportunities.
Drive adoption of F2B best practices across value streams.
Research, analyze, and synthesize business insights to support problem-solving and strategy development.
Develop implementation plans and partner with teams to ensure successful execution.
Champion a cultural shift toward customer-centricity, operational excellence, and value realization.
Facilitate retrospectives and learning cycles to embed continuous improvement and scale learnings.
Establish collaborative partnerships with business leaders, project managers, and subject matter experts.

Requirements

What you’ll need

Bachelor’s degree required; Master’s degree preferred.
10+ years of business experience; financial services or insurance preferred.
5–8 years of experience in consulting, transformation programs, or F2B process re-engineering, preferably in financial services or insurance.
Deep understanding of multiple business areas and functions across the enterprise, supported by strong financial and technical skills.
Experience with performance measurement, value tracking, and structured problem-solving.
Strong communication and facilitation skills.
Action-oriented, creative, strategic thinking that identifies and connects opportunities.
Ability to influence without authority, including mid-level to senior management.
Seen as a credible, trusted confidant and mentor whom others seek out for advice.
Strong interpersonal skills with a focus on establishing positive relationships with business partners.
Comfort asking tough questions and challenging the status quo in support of continuous improvement.
Superior consulting and advisory skills; ability to think conceptually, handle ambiguity, solve complex problems.

Benefits

Comp & perks

Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

F2B best practicestransformation programsprocess re-engineeringperformance measurementvalue trackingstructured problem-solvingbusiness analysisimplementation planningcoachingfacilitation

Soft Skills

strong communicationfacilitation skillsaction-orientedstrategic thinkinginfluence without authoritytrusted confidantinterpersonal skillsrelationship buildingchallenging the status quoconsulting and advisory skills

Certifications

Bachelor's degreeMaster's degree