Unum UK

Manager, Inclusion Network – Programs

Unum UK

full-time

Posted on:

Location Type: Office

Location: Chattanooga • Maine • Tennessee • United States

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Salary

💰 $63,500 - $120,000 per year

About the role

  • Own execution and continual improvement of governance processes, toolkits, onboarding guides, and planning templates established by the Director.
  • Lead day‑to‑day ERG operations, including scheduling, documentation, communications routing, and follow‑up.
  • Serve as the primary operational partner for ERG leaders, ensuring timely support, guidance, and resource access.
  • Ensure completeness, accuracy, and accessibility of ERG records, leadership rosters, and internal resource repositories.
  • Lead logistics for Inclusion Network programs, events, meetings, and activities, including room bookings, vendor coordination, speaker scheduling, technology setup, and day‑of support.
  • Own production deliverables such as agendas, run‑of‑show, invitations, presentation materials, and coordination workflows.
  • Support execution of enterprise inclusion events led by the Director or Senior I&D team (e.g., cultural moment events, Inclusion Summit), ensuring operational excellence.
  • Conduct initial drafting and quality review of RFP/RFI/survey responses to ensure accuracy before escalation and final approval.
  • Develop and deliver ERG communications including announcements, meeting follow‑ups, newsletters input, and event promotions.
  • Maintain content and updates for ERG pages, SharePoint sites, and internal communication channels in partnership with I&D Communications.
  • Manage EN leader engagement touchpoints, including scheduling, preparation materials, and follow‑through on actions and decisions.
  • Perform content research to strengthen and inform the I&D communications strategy.
  • Maintain and safeguard Inclusion Network leadership data and ERG metrics, ensuring accuracy and consistency.
  • Track activity data, participation, and feedback; prepare reporting dashboards and summaries for the Director.
  • Support development of Inclusion Network scorecards, executive summaries, and year‑end reports with timely, high‑quality data inputs.
  • Design, administer, and analyze internal surveys to provide insight-driven program improvements.
  • Monitor EN budget spend, track invoices, and prepare documentation for Director review.
  • Manage vendor documentation, contract routing, and payment processing in partnership with Source to Pay and Finance.
  • Manage recurring ERG leader meetings, including scheduling, materials preparation, action‑item tracking, and documentation.
  • Provide operational support and materials preparation for the I&D Advisory Board and Inclusion Business Champions as needed.
  • Perform other responsibilities as assigned.

Requirements

  • Bachelor’s degree or equivalent experience
  • 5 years of experience in I&D program management, Employee Networks, Employee Resource Group, human resources, stakeholder engagement, or culture/change initiatives.
  • Strong administrative, organizational, and project management skills with the ability to execute multiple priorities.
  • Demonstrated interpersonal skills with the ability to form strong relationships and partnerships with others, at all levels and roles across the enterprise.
  • Demonstrated excellent verbal and written communication skills.
  • Proficiency with MS Office; experience with SharePoint or other content management platforms preferred.
  • Strong attention to detail, operational discipline, and follow through.
  • Commitment to advancing diversity, inclusion, and belonging.
  • Ability to partner, collaborate and work strategically with cross-functional teams to drive overall solutions.
Benefits
  • Health, Vision, Dental insurance
  • Short & Long-Term Disability
  • Generous PTO (including paid time to volunteer!)
  • Up to 9.5% 401(k) employer contribution
  • Mental health support
  • Career advancement opportunities
  • Student loan repayment options
  • Tuition reimbursement
  • Flexible work environments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
I&D program managementproject managementcontent managementdata analysissurvey designreportingbudget managementvendor managementevent planningdocumentation preparation
Soft Skills
administrative skillsorganizational skillsinterpersonal skillscommunication skillsattention to detailoperational disciplinecollaborationrelationship buildingstrategic thinkingmulti-tasking
Certifications
Bachelor’s degree