UnlockCommerce

Project Manager

• Lead NetSuite eCommerce implementation and upgrade projects, ensuring alignment with clients’ goals and timelines.
• Act as the primary point of contact for clients, conducting regular status meetings, presenting updates, and addressing concerns.
• Collaborate with clients to define project scope, objectives, and deliverables.
• Help in planning, organizing and allocating internal resources to maximize efficiency and productivity.
• Monitor and manage project budgets, timelines, and risks to ensure successful delivery.
• Develop and maintain project documentation, including Statements of Work (SOWs), status reports, and risk assessments.
• Foster clear and professional communication with clients and team members, both verbally and in writing.
• Identify opportunities for process optimization and drive continuous improvement within the project lifecycle.
• Ensure compliance with best practices and methodologies for project management.
• Coordinate cross-functional teams, including developers, consultants, and support staff, to meet project goals.
• Mentor and guide team members, fostering a collaborative and high-performing culture.

Project Manager – Functional Consultant

Ecommerce

• eCommerce Development. As a member of our development team, you will execute on development requirements outlined in statements of work and technical design documents. Typical work includes building and customizing SuiteCommerce themes and extensions, developing SuiteScript 2.x customizations (User Event, Suitelet, RESTlet, Map/Reduce, Scheduled scripts), and implementing custom checkout, MyAccount, and order management features. On the Shopify side, building stores, custom Apps and integrations.
• Integrations. Design and build integrations between NetSuite and third-party systems (payment gateways, tax engines, shipping/freight providers, SSO/identity providers, PunchOut/B2B procurement platforms) using REST APIs, RESTlets, GraphQL and webhooks.
• Team Collaboration. Maintaining a high level of communication with clients as well as other team members is critical. Strong professional communication skills, both verbal and written, are necessary. You will participate in code reviews, daily coordination, and knowledge-sharing sessions.
• Consulting & Client Awareness. This is a consulting role, successful people in it have the ability to understand and recognize client needs, both short-term and long-term, and to propose solutions rather than just implement tickets.
• Project Scoping. You will be involved in estimating projects and contributing to statements of work, technical design documents, solution architecture presentations, and other project documentation.
• Release & Upgrade Work. Participate in SuiteCommerce version upgrades (e.g., migrating clients to the latest release), performance improvement initiatives (Core Web Vitals: FCP/LCP/CLS), and theme modernization projects.

Project Manager – Functional Consultant

Senior Full Stack Developer – NetSuite SuiteCommerce, Shopify