Unlock Technologies

Product Manager

• Own the product roadmap for servicing, post-closing, and asset-management systems, including our servicing systems 2.0’s phased rebuild
• Lead discovery across Servicing, Portfolio Management, Post-Closing, Treasury, and Capital Markets to document workflows, pain points, and system gaps
• Partner with other Product Managers, Engineering and Data to ensure data accuracy and consistency across our operational systems, Snowflake, AWS RDS, and internal servicing tools
• Drive migration of the legacy WinForms/MS SQL application to a modern AWS-based architecture (RDS, S3, GraphQL)
• Create product requirements for servicing workflows, including but not limited to payoff and settlement processes, asset statements, valuation and credit monitoring, document ingestion and classification, and audit and approval workflows
• Consolidate document storage from SharePoint into centralized S3-based systems
• Ensure servicing 2.0 integrates cleanly with credit, AVM, lien, and investor reporting systems across the Unlock platform
• Partner with Compliance and Capital Markets teams to ensure the platform meets state regulations, investor requirements, and audit standards
• Support staged rollout by user group, ensuring proper testing, change management, and operational readiness
• Define success metrics (workflow efficiency, data accuracy, error reduction, servicing SLAs)

Senior Product Manager – Servicing

SEO Marketing

• Lead the brand’s content strategy with a strong focus on SEO and AEO
• Develop and implement a content strategy that aligns with SEO best practices and business objectives
• Consistently create high-quality, engaging content including blog posts, articles, website copy, email newsletters, infographics and print collateral
• Manage and optimize the editorial calendar and writers, assigning tasks and ensuring deadlines are met
• Develop and execute link-building strategies to improve website authority
• Research and implement SEO and AEO best practices to improve SERPs and answer engines
• Track and analyze website traffic, AI and other relevant metrics to measure and enhance content and social media campaign performance
• Translate complex ideas into clear, compelling, and engaging copy
• Define and uphold the brand voice, tone and messaging; provide strategic direction and editorial oversight
• Collaborate closely with marketing, creative teams, agencies, and cross-functional partners

Senior Product Manager – Servicing

Content Marketing and SEO Manager