Account Manager

• Lead day-to-day management of client account. Coordinate between client stakeholders and align internal teams across the agency, ensuring deadlines for project scopes and deliverables are met and any potential barriers are proactively identified and addressed.
• Demonstrate on-going accountability by creating and managing project management materials, including status tracking documentation.
• Support vendor management related to database development, consumer research, and call center services.
• Help identify opportunities to expand scope of work with existing clients as part of business development.
• Daily point of contact with key client contacts, as well as contact for the internal team organized to support the client's engagement.
• Contribute to meetings and update clients on all activities.
• Create comprehensive communication plans leveraging owned, earned and paid media.
• Develop strategic, targeted messaging and materials to execute on approved managed care strategies.
• Contribute to creative concepting and asset development.
• Write initial drafts and prepare deliverables for final review with account lead.
• Participate in cross-functional teams of managed care leaders, finance teams, revenue cycle teams and analysts to execute integrated managed care strategies.
• Provide strategic guidance and ensure seamless execution of initiatives, ensuring they align with the client's objectives.
• Learn from more experienced team members to grow your skills.
• Stay updated on industry trends, regulatory changes, and developments within managed care and healthcare industry.
• Translate insights into actionable recommendations for clients to stay ahead of the curve.

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