Unlimited Tech Solutions

Delivery Manager

Unlimited Tech Solutions

full-time

Posted on:

Location Type: Remote

Location: Arizona • United States

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Salary

💰 $70,000 - $90,000 per year

About the role

  • Manage a portfolio of multiple (10+) concurrent client projects.
  • Own project delivery from cradle to grave – directly responsible and accountable for the success of each project in the portfolio.
  • Proactively manage project scope, budget, timeline, and risks to ensure that projects are delivered profitably and to the client’s satisfaction.
  • Serve as the primary point of contact for clients in all project-related matters and facilitate effective communication with other project team members (e.g., Solution Architect, individual contributors).
  • Lead cross-functional project teams consisting of 3-5 SMEs, ensuring alignment with project goals.
  • Managing project staffing, resourcing projects with SMEs as needed to deliver project commitments while balancing overall resource utilization to meet the company’s broader obligations.
  • Oversee implementation to ensure that delivered work product meets client requirements and respects project constraints.
  • Disciplined, comprehensive use of project management tools to ensure that stakeholders have clear visibility of project progress at any given time.
  • Build and maintain strong client relationships, identifying new opportunities for growth and collaborating with the sales team to capitalize on these opportunities.

Requirements

  • Demonstrated experience (3+ years) directly leading the delivery of software implementation projects.
  • Experience with HubSpot or other CRM implementations is preferred.
  • Experience with software integration and data migration projects is a significant asset.
  • Proven ability to effectively manage a portfolio of multiple concurrent projects.
  • Highly developed communication skills, both written and verbal.
  • Confidence in client interactions, including navigating complex or difficult situations and managing expectations in challenging circumstances.
  • Ability to foster a partnership environment with clients to be seen as a valuable resource.
  • Proactive risk management and ability to produce appropriate mitigation plans.
  • Accountable, mature, responsible, organized, and delivers on promises.
  • Experience working in a fast-paced environment while being able to manage and prioritize changing deadlines.
Benefits
  • The company pays 50% of health insurance benefits for you and your dependents. (Available for U.S. W-2s only)
  • Bring Your Own Device.
  • 20 days of PTO.
  • 10 paid Holidays. (for U.S. employees; international employees receive their country’s statutory minimum holidays)
  • 401 (k) plan available for employee contributions. (Available for U.S. W-2s only)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementsoftware implementationdata migrationsoftware integrationrisk managementbudget managementtimeline managementscope managementresource utilizationclient relationship management
Soft Skills
communication skillsclient interactionproblem-solvingorganizational skillsaccountabilityresponsibilityproactivitycollaborationadaptabilityleadership