Medical Program Assistant

University of Wisconsin-Madison

Medical Program Assistant providing administrative and program support for the Department of Neurology at UW-Madison. Coordinating activities essential to clinical operations, academic programs, and faculty support.

Posted 7/24/2026full-timeMadison • Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program coordination, administrative management, and effective communication. Proficient in utilizing Microsoft Office and Google Suite to enhance operational efficiency and support program objectives.

Highest-signal resume keywords

Microsoft Office ProficiencyGoogle Suite ProficiencyCustomer Service ExperienceOrganizational SkillsInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationAttention to DetailService OrientationIndependent Decision-Making

Industry Keywords

Program CoordinationAdministrative ManagementStakeholder LiaisonContent CreationLogistics Scheduling

About the role

Key responsibilities & impact

Identifies opportunities for program improvements and makes recommendations to the appropriate entities
Coordinates with senior management to define program goals and fiscal objectives
Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
Serves as the primary contact and subject matter expert for specified program policies and procedures
Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
Assist with content creation, communications, illustrations, graphics, and other communications projects as needed
Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel

Requirements

What you’ll need

Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Google Suite and other computer-based administrative management systems
Ability to work cooperatively to coordinate multiple projects and demonstrate independent decision-making
Excellent professional interpersonal, human relations, verbal and written communication skills; courteous, responsive, and service oriented
At least two years of customer service experience
Outstanding organizational skills and attention to detail

Benefits

Comp & perks

generous vacation, holidays, and sick leave
competitive insurances and savings accounts
retirement benefits