Gift Processing Manager

University of Wisconsin-Madison

Gift Processing Manager overseeing gift processing operations for PBS Wisconsin and Wisconsin Public Radio. Supervising a team, ensuring accurate donor contributions, and managing financial records.

Posted 6/25/2026full-timeMadison • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Leads gift processing operations for PBS Wisconsin and Wisconsin Public Radio.
Ensures accurate, timely, and compliant recording of contributed revenue.
Supervises a team of Gift Processing Specialists.
Reviews and approves complex gift transactions.
Maintains data hygiene procedures for donations.
Coaches and trains staff on procedures and best practices.

Requirements

What you’ll need

Demonstrated experience processing and monitoring financial transactions, including experience with high-volume, bulk and/or automated processing procedures.
Exceptional and consistent attention to detail to ensure the accuracy and completeness of transaction records and donor accounts.
Strong analytical and problem-solving skills to interpret data and investigate and address inconsistencies and errors.
Experience creating clear, accurate written process documentation.
Strong verbal communication skills to conduct training, coach direct reports and other colleagues on procedures, and communicate directly with donors as needed.
Supervisory or lead worker experience, preferably including experience hiring, training, providing constructive feedback and managing performance (preferred).
Experience processing common types of charitable contributions in a nonprofit environment, such as annual gifts; ongoing recurring donations; and giving vehicles like donor-advised funds, qualified charitable distributions from IRAs, and gifts of stock (preferred).

Benefits

Comp & perks

generous paid time off
competitively priced health/dental/vision/life insurance
tax-advantaged savings accounts
participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

gift processingfinancial transactionsbulk processingautomated processingdata hygienetransaction recordingdonor account managementprocess documentationcharitable contributionsdonor-advised funds

Soft Skills

attention to detailanalytical skillsproblem-solving skillsverbal communicationcoachingtrainingsupervisory skillsconstructive feedbackperformance managementclear writing