Constituent Services Administrator

University of Toronto Entrepreneurship

Constituent Services Administrator ensuring accurate processing of donations for University of Toronto. Collaborating across campuses to enhance donor experience through precise gift management.

Posted 7/25/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$67,916 - CA$86,855 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in donor management systems and financial procedures related to charitable donations, with a strong focus on data accuracy and administrative workflow improvements. Proficient in generating reports and liaising with stakeholders to ensure data integrity and confidentiality.

Highest-signal resume keywords

Donor Management System ExperienceFinancial Procedures KnowledgeData Analysis SkillsCRM Software ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryData ReconciliationReport GenerationAdministrative AccountingProcess Improvement

Soft Skills

Attention to DetailInitiativeSound JudgmentTact and Discretion

Tools & Technologies

CRM SoftwareBlackbaudFIS

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Charitable DonationsCustomer ServiceBiographic DataAdministrative Workflow

About the role

Key responsibilities & impact

Processing donations in the donor management system
Monitoring, recording, reconciling and/or reporting on donation accounts
Identifying and resolving individual data anomalies and discrepancies
Performing routine data entry
Implementing plans and process improvements for administrative workflow
Analyzing data
Generating reports
Liaising with internal and external contacts to obtain important data not available through the financial system

Requirements

What you’ll need

Bachelor's Degree or acceptable combination of equivalent experience
Minimum three (3) years relevant experience in administration
Prior customer service experience in a professional setting
Experience in financial procedures, biographic data and processes with respect to charitable donations
General administrative accounting background
High level of computer aptitude and accuracy required
Knowledge of CRM software (such as Blackbaud or equivalent) and FIS an asset
Ability to exercise initiative and sound judgment, tact and discretion in the performance of the job functions where confidentiality is essential
Ability to pay meticulous attention to detail and accuracy of information in an often fast-paced and demanding environment
Strong verbal and written communication skills

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities