Field Operations Scheduler II/III
Ameren
Financial Aid Student Services Counselor
University of Tennessee College of Arts & Sciences
full-time
Posted on:
Origin: • 🇺🇸 United States • Tennessee
Visit company websiteSalary
💰 $45,000 per year
Job Level
Entry Level
About the role
- This is an on-campus position with some hybrid/remote work schedule flexibility.
- The counselor will be part of the centralized team within the Office of Financial Aid & Scholarships that will be independently responsible for awarding federal, state and institutional grants and scholarships and ensuring that these awards meet all applicable regulations.
- The counselor is expected to have a high level of technical knowledge and expertise in federal and state regulations and will make independent judgments and decisions.
- The position will serve as advanced level of support to students and families who have in-depth questions or issues regarding their financial aid eligibility or financing their education.
- The incumbent will serve as expert level assistance for students who are referred from the One Stop.
- This position will assist in the development, implementation, and administration of Federal, State and University financial aid programs.
Requirements
- High School diploma and 5 years of experience in higher education, customer service or related finance field, or
- Associate degree and 3 years of experience in higher education, customer service or related finance field, or
- Bachelor's degree and 1 year of experience in higher education, customer service or related finance field.
- Bachelor's degree and 1 year of financial aid experience.
- Excellent oral and written communications skills.
- Ability to write clearly and concisely using effectual writing skills.
- Sensitive to cultural diversity and ability to communicate and interact effectively with people of all ages and backgrounds.
- Proven ability to work effectively as a team member.
- Ability to analyze and interpret data, and ability to make and be responsible for independent decisions.
- Ability to work under time constraints.
- Familiarity with Microsoft Office products (or similar).
- Ellucian Banner, OnBase, and/or TeamDynamix experience preferred.
