Patient Access Specialist – Full Time

University of Miami

Remote Patient Access Specialist coordinating insurance verification, authorizations, and financial clearance for University of Miami Health System. Supporting patients, physicians, and clinic revenue-cycle operations.

Posted 8/5/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating front-end revenue cycle operations, including verifying insurance eligibility, obtaining authorizations, and managing complex patient inquiries. Strong communication and organizational skills are essential for maintaining accurate records and fostering relationships with patients and staff.

Highest-signal resume keywords

Insurance VerificationPatient Account ManagementFinancial ClearanceStrong Communication SkillsTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Demographic Information EntryFinancial Information EntryAuthorization ManagementPre-CertificationReferral ManagementRecord MaintenanceTechnical Issue ResolutionOffice Software Proficiency

Soft Skills

CompassionAdaptabilityStress ManagementIndependence

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Revenue CyclePatient ServicesHealthcare OperationsClinical Information

About the role

Key responsibilities & impact

Coordinate complex duties supporting front-end revenue cycle and clinic functions for hospital and clinic operations
Obtain, confirm, and enter demographic, financial, and clinical information for financial clearance of scheduled patient accounts
Contact patients’ families or physicians’ offices to obtain missing insurance information
Verify insurance eligibility and coverage benefits, and notify patients and referring physicians of failed eligibility
Collaborate with scheduling departments to identify add-on patients
Obtain authorizations, pre-certifications, and referrals
Notify patients of liabilities before service and collect funds
Maintain accurate records, files, and system documentation
Serve as a lead resource for lower-level Patient Services staff
Recommend approaches to enhance performance and productivity
Respond to technical issues from patients, physicians, and employees via phone, email, web messages, and fax
Build healthy relationships among staff, patients, and families while fostering compassion and caring
Adhere to University and unit-level policies and procedures and safeguard University assets

Requirements

What you’ll need

High School Diploma or equivalent/relevant experience, certification or license
Minimum 3 years of relevant experience required
Certification and licensing requirements may apply according to the department description
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities
Ability to work collaboratively and contribute to a team environment
Proficiency with office software, technology, and relevant computer applications
Strong written and verbal communication skills
Ability to work independently and handle stress under a heavy workload
Ability to manage complex patient inquiries
Monday–Friday availability, 8:00 AM–4:30 PM

Benefits

Comp & perks

Medical insurance
Dental insurance
Tuition remission
Comprehensive benefits package
Equal opportunity employment protections