Senior Analyst – Quality and Population Health
University of Miami
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Job Level
About the role
- Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
- Serves as a primary support contact for application end‐users.
- Initiates the design, development, implementation, and maintenance of the application.
- Initiates all phases of testing and the documentation of workflow design.
- Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
- Initiates the identification of issues and guides the work to resolve them.
- Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
- Collaborates with trainers on application changes and new features to develop documentation and training strategies.
- Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
- Participate in on-call rotations and support and attend and participate in, applicable committees.
- Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.
- Maintains regular communication with team members, including participating in weekly project team meetings.
- Review the status of projects and issues on an ongoing basis with leadership.
Requirements
- Bachelor’s degree in relevant field
- Epic Healthy Planet or Ambulatory Certification
- Epic Kaleidoscope certification preferred
- 3 years of experience, preferably in healthcare or healthcare-related organization
- Preferable to have build experience in Epic Kaleidoscope module.
- Familiarity with case or care management workflows and wellness programs.
- Familiarity with or background in quality reporting initiatives such as MA, ACOs/MSSP, and MU.
- Familiarity with health plan concepts and workflows.
- Familiarity with outside claims data ingestion.
- Ability to work evenings, nights, and weekends as necessary.
- Proficiency in computer software (i.e. Microsoft Office).
Benefits
- medical
- dental
- tuition remission
- more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
application configurationworkflow designtestingdata retrievalEpic Healthy PlanetEpic Kaleidoscopecase management workflowsquality reportingclaims data ingestionMicrosoft Office
Soft Skills
collaborationcommunicationproblem-solvingsupporttrainingproject managementleadershipevaluationdocumentationorganization
Certifications
Bachelor's degreeEpic Healthy Planet certificationEpic Kaleidoscope certification