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University of Maryland Faculty Physicians

Patient Access Specialist II – Practice Operations – Radiology Scheduling

University of Maryland Faculty Physicians

Patient Access Specialist managing appointment requests for medical exams remotely. Responsible for scheduling, documentation, and patient inquiries in a high volume setting.

Posted 5/20/2026full-timeRemote • Alabama, Florida, Maryland, Pennsylvania, Tennessee, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $29 per hourWebsite

About the role

Key responsibilities & impact
  • Responds to a high volume of appointment requests
  • Answers and triages incoming calls and requests
  • Completes scheduling from work queues
  • Schedules patient appointments and reminds patients of necessary items
  • Documents complete and clear messages

Requirements

What you’ll need
  • High school diploma or GED preferred
  • Minimum 2 years of medical office or call center experience
  • Entry level computer skills (specific programs as deemed by department)
  • Strong customer service and phone etiquette skills
  • Accurate data entry skills

Benefits

Comp & perks
  • Comprehensive total rewards package
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data entryschedulingappointment management
Soft Skills
customer servicephone etiquettecommunication
Certifications
high school diplomaGED