Senior Agency Partnerships Manager

University of Bradford School of Law

Agency partnerships manager scaling Richpanel's AI-native helpdesk through Shopify agencies, BPOs and CX consultants. Driving partner-sourced ARR, demos, co-selling and referral growth across North America.

Posted 8/20/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $145,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing partner relationships to drive significant annual recurring revenue (ARR) growth. Proficient in creating tailored value propositions and executing partner enablement strategies within the ecommerce SaaS landscape.

Highest-signal resume keywords

5+ Years In PartnershipsExperience Owning Closed Revenue TargetSenior Relationships At Shopify AgenciesExperience Building Partner TiersExperience Generating Meaningful ARR

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Partner Relationship ManagementRevenue Target OwnershipProduct Learning AbilityAnalytical AbilityPartner Tier CreationReferral Workflow DevelopmentEvent CoordinationCRM ManagementSales Demo ExecutionOpportunity Qualification

Soft Skills

Communication SkillsNetworking AbilityQuick Follow-UpAdaptabilityInterpersonal Skills

Tools & Technologies

CRM SoftwareSales Enablement ToolsEcommerce PlatformsAnalytics ToolsEvent Management Software

Industry Keywords

Ecommerce SaaSChannel SalesAgency GrowthBPOCustomer Experience

About the role

Key responsibilities & impact

Build partnerships into 30–40% of Richpanel's new ARR
Own partner-sourced closed ARR, qualified demos and partner win rate
Build a named map of top Shopify agencies, BPOs and CX consultants in North America
Select and invest in 20–30 high-potential partners
Recruit, enable and activate partners against shared revenue plans
Learn Richpanel's product, customers, competitors and target buyer in depth
Join sales demos, run discovery and explain the product
Build partner-specific talk tracks for developers, BPOs, CX consultants and growth agencies
Create value propositions for partners and their clients
Build warm introductions through customers, partners and the Shopify ecosystem
Run account mapping, co-selling, dinners, roundtables and community events
Help partners qualify opportunities before sales engagement
Support large deals through customer close and successful launch
Create partner tiers, cadences, enablement and high-touch support rules
Automate onboarding, payouts, deal registration and long-tail communication
Track partner momentum and re-engage inactive partners
Maintain accurate CRM attribution and partner-sourced pipeline
Report qualified demos, win rate, closed ARR and partner concentration monthly
Achieve 10+ qualified partner demos monthly by 90 days and 20+ monthly by six months
Activate 8–10 focus partners with live opportunities within 90 days
Build 20–30 active, high-value relationships within six months
Maintain a 50%+ win rate on qualified partner referrals
Put the channel on a path to 30–40% of new ARR

Requirements

What you’ll need

5+ years in partnerships, channel sales, agency growth or ecommerce SaaS
Experience owning a closed revenue target and demonstrating the result
Senior relationships at Shopify agencies, BPOs or CX consultancies
Ability to identify the first 20 partners to evaluate
Understanding of agency business models and recommendation drivers
Deep product-learning ability sufficient to teach and sell products
Ability to create distinct product stories for different partner types
Comfort joining discovery, demos and commercial calls
Ability to host dinners, work conferences and follow up quickly
Analytical ability to distinguish revenue-producing partners from noise
Ability to build systems supporting partner relationships
Ability to move quickly without a complete playbook
Experience leading a brand, agency book, ecommerce function or commercial P&L is a strong signal
Experience at a Shopify app, ecommerce agency, BPO or customer experience company is a strong signal
Experience generating meaningful ARR through agency or consultant referrals is a strong signal
Experience building partner tiers, health scores, enablement and referral workflows is a strong signal
Experience creating joint events that generated qualified opportunities is a strong signal
Ability to travel frequently across the United States and Canada

Benefits

Comp & perks

Stock options with 4-year vesting
Paid time off
Learning support
Company offsites
Tools needed to work remotely
Direct access to the CEO, partnerships, sales and product
Ownership of partners, motion, cadences and investments
Small team with few decision-making layers