Insurance Verification Specialist III

University of Arkansas System

Insurance Verification Specialist responsible for verifying patients’ insurance benefits and handling authorizations. Working with healthcare providers and insurance companies for effective patient care at UAMS.

Posted 7/29/2026full-timeLittle Rock • 🇺🇸 United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in verifying patient insurance benefits, completing authorizations, and maintaining compliance with regulations such as HIPAA. Proficient in using EPIC for data entry and skilled in conflict resolution and team coordination.

Highest-signal resume keywords

Insurance VerificationAuthorization ProcessingEPIC Data EntryHIPAA ComplianceTeam Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Eligibility VerificationPre-CertificationAuthorization CompletionOut of Network WaiversBilling Follow UpComputer ProficiencyKeyboard SkillsDecision-Making

Soft Skills

Organizational SkillsInterpersonal SkillsConflict ResolutionNegotiation SkillsSelf-Motivation

Tools & Technologies

EPIC

Industry Keywords

Healthcare EnvironmentCMS ComplianceJoint Commission StandardsEMTALAOSHA

About the role

Key responsibilities & impact

Responsible for effective and efficient verification of all patients’ benefits pre-certification and authorization before their appointment.
Responsible for answering incoming calls from other providers, recipients, and carrier groups in relation to insurance coverage & researching eligibility information online with various insurance carriers.
Conducts verification of eligibility and benefits for patient insurance.
Completes authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals.
Enters benefit and authorization information into EPIC.
Initiates peer-to-peer submissions and works closely with clinical counterparts to collect requested information.
Obtains and coordinates completion of out of network waivers.
Coordinates with UAMS Office of Financial Clearance when appropriate.
Responsible for working billing follow up WQs and denials.
Responsible for orientation and training of new hires and further/additional training as needed.
Work effectively in a team environment, coordinating workflows with other team members and ensuring a productive and efficient environment.
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
Comply with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA.
Demonstrates a high level of integrity and innovative thinking and actively contributes to the success of the organization.
Other duties as assigned

Requirements

What you’ll need

High school graduate, GED, or formal education equivalent.
Excellent organizational Skills
Interpersonal skills
Decision-making skills
Must maintain confidentiality and HIPAA compliance.
Highly motivated and self-directed individual to establish plans of action.
Highly proficient in computer and keyboard skills.
Level III Four (4) years of insurance experience in a healthcare environment.

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy