Access Coordinator II – Neurosciences

University of Arkansas System

Access Coordinator providing support for patient care activities at UAMS. Scheduling appointments, handling insurance coverage, and assisting with patient communications.

Posted 7/28/2026full-timeLittle Rock • 🇺🇸 United StatesJuniorMid-Level💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, insurance verification, and coordination of care across multiple specialties. Proficient in managing complex patient interactions and ensuring seamless communication between patients, families, and clinical teams.

Highest-signal resume keywords

Patient SchedulingInsurance VerificationCPT Code KnowledgeHealthcare Access Associate CertificationData Entry Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Appointment SchedulingInsurance Eligibility VerificationPrior Authorization ManagementMedical Terminology KnowledgeRegistration ExperienceBilling ExperienceScheduling ExperienceExternal Radiology Testing Experience

Soft Skills

Communication SkillsCustomer Service SkillsInterpersonal Skills

Tools & Technologies

MS Office

Certifications & Qualifications

Certified Health-care Access Associate (CHAA)

Industry Keywords

NeurosurgeryComplex Care PlansImagingDiagnostic TestsFollow-up Coordination

About the role

Key responsibilities & impact

Schedule patient appointments, follow-ups, imaging (MRI, CT), and diagnostic tests
Coordinate pre-op and post-op visits for neurosurgery or other procedures
Work with providers to manage complex care plans across specialties (neurology, radiology, physical therapy, etc.)
Verify patient insurance coverage and eligibility
Obtain prior authorizations for procedures, imaging, or specialist referrals
Communicate with insurance companies and patients regarding coverage issues or delays
Serve as a liaison between patients, families, and clinical teams
Provide patients with instructions related to appointments, procedures, or referrals
Performs other duties as needed

Requirements

What you’ll need

High School Diploma/GED plus 2 years' customer service or healthcare experience
Must be able to perform all duties of the Access Coordinator I and II level
Basic proficiency with computers and data entry (MS Office preferred)
Certified Health-care Access Associate (CHAA) Certification (preferred)
Experience with external radiology testing (preferred)
Knowledge with CPT codes and/or medical terminology (preferred)
Three (3) years of experience in registration, billing, or scheduling in a health-care environment (preferred)

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy