Clinical Access Operations Analyst – Intermediate

University of Arkansas System

Clinical Access Operations Analyst at University of Arkansas for Medical Sciences. Building reporting and analytical tools for data-driven decision-making and operational support.

Posted 7/24/2026full-timeLittle Rock • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data analysis, reporting, and business intelligence to drive operational improvements and support data-driven decision-making. Proficient in utilizing various reporting tools and methodologies to enhance patient care and operational performance.

Highest-signal resume keywords

Data AnalysisBusiness IntelligenceEpic Cogito CertificationMicrosoft Excel ProficiencyMicrosoft Power BI Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CollectionData AggregationData AuditingReport GenerationStatistical AnalysisTrend AnalysisRoot Cause AnalysisData Quality ManagementQuantitative AnalysisQualitative Analysis

Soft Skills

Detail-OrientedSelf-Motivated Problem-SolvingCollaborationCommunicationProject Management

Tools & Technologies

Microsoft Power BIEpic EHRMicrosoft ExcelMicrosoft PowerPointReporting Tools

Certifications & Qualifications

Epic Cogito Certification

Industry Keywords

Healthcare DataOperational PerformancePatient CareData Privacy RegulationsQuality Improvement Initiatives

Tech Stack

Tools & technologies

VBA

About the role

Key responsibilities & impact

Builds a business intelligence layer to deliver reporting and analytical tools to support data-driven decisions.
Has intermediate-to-advanced knowledge of the capabilities of and data within UAMS data warehouses to effectively drive operational decisions.
Provides quantitative and qualitative data analysis as well as reporting of patterns, insights, and trends to decision makers.
Performs concurrent and retrospective electronic data collection from clinical and operational databases, including chart review of the electronic health record.
Studies appropriate people-driven workflows to understand the current state of processes and associated data.
Collects, aggregates, audits, and analyzes data from multiple internal and external sources to drive insights into operational performance.
Analyzes clinical and operational data, develops summary reports/recommendations, control charts/graphs, trends, outcomes, and identifies opportunities for improvement.
Collaborates with team members and supports recommendations with data and judgment.
Produces actionable reports that show key performance indicators, identifies areas of improvement within current operations, and displays root cause analysis of problems.
Uses analytics and metrics to improve processes, identify risks, and provides data-driven forecasts.
Analyzes data sets and trends for anomalies, outliers, trend changes, and opportunities.
Assists with special projects as requested by various internal departments.
Identifies and troubleshoots data quality issues and works with stakeholders to implement solutions.
Manages multiple projects and ensures timely completion while setting and overseeing stakeholder expectations.
Ensures compliance with data privacy and security regulations.
Creates ad-hoc queries and reports.
Develops test plans and performs required testing to assure the functionality and integrity of reporting solutions.
Supports and facilitates quality improvement initiatives in collaboration with leadership and other stakeholders throughout the organization.
Communicates findings and insight to stakeholders and provides strategy recommendations for optimizing operational performance.
Collaborates with clinical and operational leaders and teams to identify opportunities for improvement by analyzing data with the goal of enhancing patient care and outcomes.
Other duties as assigned.

Requirements

What you’ll need

Bachelor’s Degree in Engineering, Data Analytics, Data Science, Business, Math, Computer Science or similar
Minimum three (3) years of experience documenting business or operational needs, scrubbing large datasets, and producing insightful reports.
Epic Cogito certification (or within the first year of employment)
Knowledge of Microsoft Excel.
Experience with Excel Pivot Tables.
Highly detail-oriented and thorough.
Self-motivated problem-solving.
Master’s Degree in Engineering, Data Analytics, Data Science, Business, Math, Computer Science or similar (Preferred)
Minimum five (5) years of experience documenting business or operational needs, scrubbing large datasets, and producing insightful reports. (Preferred)
Minimum (1) year experience with hospital, patient scheduling, patient flow, or healthcare-related data. (Preferred)
Experience with a variety of reporting tools/platforms. (Preferred)
Proficient with Microsoft Excel, including Pivot Tables, Tables, Charts, VBA, Power Query, and Conditional Formatting. (Preferred)
Experience loading data and building reports with Microsoft Power BI platform. (Preferred)
Experience with Microsoft PowerPoint. (Preferred)
Experience managing databases, columns, and data-auditing processes. (Preferred)
Knowledge of Epic EHR Cogito module, including Reporting Workbench, Clarity, SlicerDicer, and Radar Dashboards. (Preferred)
Knowledge of Epic EHR Cadence or Grand Central modules. (Preferred)
Strong data presentation abilities (Preferred).

Benefits

Comp & perks

Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy