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Patient Services Associate
University of Arkansas SystemPatient Services Associate providing clerical and patient care support in the Behavioral Health Service Line. Working under supervision to assist with medical records and patient care duties.
About the role
Key responsibilities & impact- The Patient Services Associate (PSA) in the Behavioral Health Service Line (BHSL) Women's Inpatient Unit is a specifically trained member of the unit-based care team who provides both clerical and patient care support.
- The PSA works under the direct supervision of the Clinical Services Manager (CSM) and under the direction of the RN.
- Performs tasks and duties for which they possess the competency that do not require a licensed practitioner.
- In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit.
- Employee must successfully complete a UAMS-sponsored conflict management training to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives within six months of hire.
Requirements
What you’ll need- High school, GED, or formal education equivalent
- 1 year of work experience in the Health Care field
- Excellent oral and written communication skills, ability to accept and follow written and verbal instructions, ability to communicate following Guest Care guidelines
- Successful completion of the UAMS PCT and PSC courses
Benefits
Comp & perks- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Medical Records ProcessingPatient Admission and DischargeClerical Duties
Soft Skills
Oral CommunicationWritten CommunicationAbility to Follow Instructions
Certifications
UAMS PCT CourseUAMS PSC Course